JOB DESCRIPTION

Job Summary:

You will manage and represent Catholic Relief Services’ (CRS) activities operating through its fully operational office in Dakar to ensure implementation of high-quality programs serving the poor and vulnerable. Out of the Dakar office you will ensure the development and effective management of operational systems and resources and the delivery of high-quality programming.

Roles and Key Responsibilities:

Manage planning and implementation of all key activities at the office level ensuring alignment with country and agency strategic programming and operations excellence priorities and standards. Approve expenses, monitor spending, and make budget adjustments in line with operational and programmatic needs and donor requirements.
Serve as the security focal point. Proactively manage security and mitigate security risks. Ensure a safe work and living environment through leading implementation of safety and security protocols and staff care and well-being best practices.
Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity. Contribute to staffing plans and recruitment process of senior staff.
As the primary representative of CRS in Sénégal, strengthen existing and develop new relationships with local partners, government and community organizations.
Proactively and effectively manage resources and promote stewardship, ensuring program and operations teams and partner staff have and optimize the appropriate human, financial, and material resources and tools.
Ensure high-quality project implementation, management, and compliance with programmatic standards, policies and procedures through project review systems and quality control (comprehensive MEAL systems, budget review and analysis). Promote documentation of program reviews, success stories, and lessons learned.
Monitor day-to-day operations to ensure all operational services (HR, Finance, Supply Chain, Admin, ICT) are delivered with high quality in an efficient manner and adhere to policies. Manage risk and address challenges that affect the proper stewardship, optimal utilization and maintenance of program assets and resources (financial, human, and material).
Create and maintain the proper conditions for learning. Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Identify capacity strengthening needs for staff and partners and coordinate with relevant program and operations teams (Region/HQ) to address capacity strengthening.

Basic Qualifications

Master’s degree in business administration, International Relations, or relevant field required. Additional experience may substitute for some education.
Minimum of 5 years work experience in a non-profit, development, and/or humanitarian organization with progressive responsibilities in operations and project management. Experience with an international organization and in business development/resources mobilization a plus.

Required Languages – French and English

Knowledge, Skills and Abilities 

Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
Team leadership abilities
Proactive, resourceful, solutions-oriented and results-oriented
Able to live in an environment where everyday comforts may not be readily available.

Preferred Qualifications

Experience working with projects funded by multiple public donors, including USG.
Experience in stakeholder management and establishing and strengthening community partnerships.
Experience with resources mobilization, donor cultivation, proposal development.
Staff management experience and abilities that are conducive to a learning environment.
Knowledge of procurement and general office administrative/management issues
Proficient in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information management systems.

Agency Competencies (for all CRS Staff):

Personal Accountability – Consistently takes responsibility for one’s own actions.
Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
Builds and Maintains Trust – Shows consistency between words and actions.
Collaborates with Others – Works effectively in intercultural and diverse teams.
Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements