AMAL Monitoring and Evaluation Coordinator – National Position

NRC (Norwegian Refugee Council)


  1. Role and responsibilities

The role of the M&E Coordinator is to establish and implement systems to increase the availability and use of timely and accurate information at programs and at country levels by catalyzing the use of technology and data driven approach, for informed decision-making to ultimately improve the service provision and programme impact for people affected by displacement, and promote accountability. Within this context, the M&E Coordinator will provide technical support to in-country staff pertaining to M&E and accountability, and build capacity in the country mission by identifying and supporting the implementation of effective, cost efficient and meaningful M&E and accountability systems.

Generic responsibilities

  1. Adherence to NRC policies, guidance and procedures
  2. Develop, support and maintain accountable and useful M&E and Accountability systems.
  3. Facilitate data analysis that supports decision making, learning, and accountability.
  4. Capture and dissemination of lessons learned from monitoring data, grant closure reviews, Country Office (CO) evaluations, program studies, and NRC annual learning review (global).
  5. Support M&E planning and activities, and support M&E capacity building.
  6. Support external exercises i.e. evaluations, assuring the quality of the process in close coordination with the Core Competencies Advisors.


Specific responsibilities

  • Support the process to establish AMAL project M&E and accountability (Community Accountability Response Mechanism – CARM) systems.
  • Support and/or participate in the development of guidance and frameworks for CO procedures, policies and processes that assist in institutionalizing and supporting M&E in the country mission.
  • Participate in program design and proposal discussions, including support on theory of change development, log frame design, and budgeting for M&E.
  • Participate in Country Strategy to ensure M&E remains a high priority in the country program.
  • Provide leadership, support to project managers in planning and standardizing M&E across the project.
  • Support project managers in developing data collection methodology and tools, and systems for on-going data analysis.
  • Support and contribute to the development of a data management system for programme and M&E data.
  • Ensure that monitoring data are fed into management decisions and used in programme management.
  • Capacity building and training of programme and M&E field based staff on M&E technical and conceptual areas.
  • Support internal improvement processes (M&E matrixes, Macro Log Frames etc.) according to need.
  • Encourage and support the absorption of lessons and recommendations at area office level, emerging from various AO (grant reviews, after action reviews, grant closures) and CO events (evaluations, assessments, technical visits, learning reviews)
  • Facilitate data analysis and improving programme staff data literacy (and usage of institutional platform geared toward this) that supports strategic decision-making, learning, and accountability.
  • Encourage community meetings/orientations at the project start-up.
  • Support M&E teams and program managers/coordinators to ensure that CARM is in place for each project, well understood by the team members/partners, and communicated to the beneficiaries.
  • Manage CARM, categorization, sharing with relevant stakeholders, closure, and reporting.


Qualifications & Preferred Skills

  1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.


Generic professional competencies:

  • Graduate degree in directly related field, such as operations research, quantitative analysis, etc.; significant work experience in directly related field will be considered in lieu of specific M&E related education.
  • At least 3 years’ experience in an international NGO in an emergency setting, including M&E capacity and systems development.
  • Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods.
  • Understanding of data and information needs for program management and decision making.
  • Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies.
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods.
  • High level English language proficiency (speaking, reading, writing).
  • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access).
  • Experience using STATA, NVivo.


Context/ Specific skills, knowledge and experience:

  • Good communication and interpersonal skills
  • Strong organisational and team working skills
  • Good cultural awareness and sensitivity
  • Highly approachable, trustworthy and confidential
  • Knowledge of the political situation in Iraq is an asset
  • Expertise within one of NRC’s core competencies is an asset
  • Knowledge of UN system, experience with field level coordination with UN organisations, INGOs, donors and authorities

How To Apply

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