Ask Whistler Program Ambassador – Canada Summer Jobs Program (2022)

Tourism Whistler


Job Title: Ask Whistler Program Ambassador

Department: Visitor Services

Position Status: Full Time (30 hours per week), 8 Week Contract (with potential opportunity to extend)

About Tourism Whistler

Tourism Whistler is the official marketing and sales organization for the spectacular resort of Whistler, British Columbia. As a not for profit, member-based organization, we operate the Whistler Conference Centre, Whistler Golf Club, Whistler Visitor Centre, and Whistler.com central reservations.

We are a collaborative team, with a passion for where we are and what we do. We enthusiastically strive to create a positive and fulfilling experience for our team, and we are committed to creating a workplace that requires respect for our people, our partners, and our environment.

If you are passionate about Whistler’s unique mountain culture and want to join an innovative and supportive team, we want to hear from you!

Canada Summer Jobs Program

With support received through the federal Canada Summer Jobs Program (CSJP), Tourism Whistler has the opportunity to hire an Ask Whistler Program Ambassador in a short-term contract capacity. As a requirement of the CSJP:

  • This position is open to youth up to 30 years of age
  • Candidates must be Canadian Citizens or Permanent Residents of Canada

Position Summary

This Ask Whistler Program Ambassador will focus on promoting the Ask Whistler Program, mainly through in-person connections with our guests visiting Whistler.

Key Responsibilities

  • Act as a Tourism Whistler ambassador, living our purpose and vision with passion & energy, achievement, and respect
  • Promote the Ask Whistler program to guests in-person (in Whistler Village and the Upper Village) and via social channels
  • Work with internal team to develop a ‘Surprise & Delight’ program for in-resort visitors
  • Assist with guest inquiries via the online Ask Whistler software
  • Support with Visitor Centre Agent duties as required
  • Other duties as assigned by the Manager, Visitor Services & Ask Whistler

Knowledge, Skills & Abilities

  • Passion for offering superior customer service, in-person primarily, but also in an online environment
  • Excellent knowledge of Whistler is desired, but not mandatory
  • Motivated self-starter, with the ability to take initiative and be a solution-oriented thinker
  • Strong computer skills
  • Considerable experience with social media and an interest in technology
  • Excellent verbal and written communication skills
  • A flexible and versatile team player, with the ability to work in an ever-changing environment
  • Ability to work independently and exercise good judgment, discretion, and tact
  • Ability to walk/stand for several hours in the outdoor elements is required

Posting Closing Date: May 15, 2022. Closing date is subject to change based on applicant volume.

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