Beneficiary Communication Officer

  • Contract
  • CTG

CTG Global


Overview of position

To receive beneficiaries’ suggestions & complaints.

Role objectives

  • Organize the process of receiving all beneficiaries feedback during distribution.

  • Recording & document all suggestions & complaints.

  • Implement WFP guidelines on beneficiaries’ complains & feedback.

  • Support distribution team in providing feedback to beneficiaries for those issues that have been guided on.

  • Provide additional Info for some key cases as per WFP team request.

  • Provide basic training for any new team members.

Project reporting

This role reports to the Project Manager.

Key competencies

  • Effective communication skills.

  • The ability to move & deal with beneficiaries effectively.

Team management

This role has no team management responsibility.

How to apply

Candidates interested in applying for this role need to register on CTG website as a candidate & apply for this role using this link:

https://app.tayohr.io/jobs/detail/vac-7081-beneficiary-communication-officer-5800

To help us track our recruitment effort, please indicate in your email/cover letter where (unjobvacancies.com) you saw this job posting.