Communication Associate, GS6, (Fixed-term) PAT #94888, Phnom Penh, Cambodia


UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, thrive

UNICEF started operation in Cambodia in 1952 and opened first country office in 1973 in Phnom Penh. More information on what we do in Cambodia is available at

How can you make a difference?

In  line  with  the  Global Communication  Strategy  and  UNICEF Cambodia’s  advocacy  and  communication  priorities  as  well  as donor visibility and Job:recognition requirements, this post will contribute to the communication section’s editorial planning, content coordination and creation, social and​digital media management, audience reach and engagement, particularly young people, by supporting the Social Media Specialist and working closely with both programme and communication team members.

Social media plays an important role in UNICEF’s communication strategy contributing to strengthen political will in support of UNICEF’s mission and objectives in the country, and enhance the organization’s credibility and brand. Social media is also an important avenue for engaging with the audience especially young people.

Summary of key functions/accountabilities:

Supports the Communication Officer in the development and implementation of the digital and social media strategy, in support of public advocacy, information sharing and awareness raising, behavior change priorities and and audience engagement (especially young people). Particularly, the incumbent will:

  • Support the development of quarterly editorial and content plans for the country office, in close collaboration with communication team members and programme staff, with focus on advocacy priorities, key communication moments, public launches, audience interest, fundraising needs, and donor recognition requirements.
  • Support the development of content for UNICEF Cambodia’s social media accounts and ensures relevant information, videos, photos and other materials for advocacy, fundraising, community-outreach efforts, global days etc. are uploaded and linked across the various platforms using appropriate descriptions and tags (as per social media guidelines).
  • Support the development of various communication contents for digital and social media including print, photo, and video assets.
  • Support content creation and audience outreach around UNICEF’s key partnerships.
  • Use Hootsuite and other appropriate social media management platforms designated by HQ to regularly plan content on UNICEF Cambodia’s accounts.
  • Monitor and support the analyzing of social media metrics and performance of UNICEF Cambodia’s communication initiatives across all digital platforms.
  • Based on above, will draft monthly social media reports with inputs from communication team members, to include analysis and lessons learned.
  • Monitor conversation on social media platforms and draft responds to online queries under the close supervision of the Chief of Communication.
  • Supports youth engagement and participation activities, including facilitating working with influencers and celebrities to reach youth, build UNICEF brand and strengthen advocacy messaging and audience engagement.
  • Uploads content to online file-sharing platforms to ensure availability of communication content as appropriate to resource and implementing partners around joint initiatives, in addition to UNICEF RO/HQ.
  • Perform related duties as required.


  • Completion of secondary education is required, preferably supplemented by technical or university courses in the area of communication, media, journalism or social science. Specialized training in content creation of digital media would be an asset.
  • Specialized training in social media management platform use would be an asset.

Experience and knowledge:

  • Minimum 6 years of experience in communications, content creation, editorial planning and social media management including planning and implementation.
  • Experience in writing, editing and proofing web content; visual design skills.
  • Hands-on experience and use of several social media platforms and tools including Facebook, Tik Tok, Twitter, Instagram and YouTube.
  • Knowledge of Google analytics, search engine optimization (SEO), and email marketing.

Language Requirements: Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Please find the job description attach for this position here Download File Specific JD- Communication Associate, GS6.pdf

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

The UNICEF competencies required for this post are…

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

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