Communication Officer (Digital Platforms), NO-2, Harare, Zimbabwe, Fixed Term, 1 year -Open to Zimbabwean Nationals Only

  • Contract
  • Harare

UNICEF - United Nations Children's Fund

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, dignity!

UNICEF has been operating in Zimbabwe since 1982. We are a team of passionate professionals committed to the protection and fulfillment of children’s rights.

The current UNICEF-Government of Zimbabwe Country Programme of Cooperation (2016-2021) aims to support Zimbabwe to sustain and build upon the gains achieved for children during the 2012-2015 Country Programme of Cooperation. The programme focuses on improving the quality of social services, increasing access to services, and helping to build national and sub-national capacities to provide low-cost, high-impact interventions for all children, especially the most vulnerable.

For more information about UNICEF Zimbabwe please click here

You can also access and explore all new UNICEF vacancies and create job alerts via the UNICEF Zimbabwe website link below:

How can you make a difference?

A challenging and exciting opportunity has arisen within UNICEF Zimbabwe under the Communications and External Relations Section for passionate and committed Communication Officer (Digital Platforms).

This position is based in the Communication & External Relations Section, reporting to the Chief of Communication.
The Communication Officer (Digital Comms & Social Media) will produce and manage content for different social media channels, monitor performance and participate in the design and implementation of digital communication campaigns, including online media plans for promotions. The digital communications officer will also be responsible for planning, implementing, monitoring and evaluating the online communication strategy with a focus on social media management, campaign implementation and coordination of partners. He/she will support the office in enhancing the impact of its advocacy, improving the visibility of its interventions and those of its partners. He/she will prepare content for and manage the UNICEF Zimbabwe as the central repository of knowledge and visibility.
The incumbent will support the sourcing, design, production, sharing and archiving of high quality digital media assets developed as part of UNICEF’s Global Communication Strategy; supporting the rollout, content development, promotion and maintenance of UNICEF’s innovative digital platforms including U-Report, the internet of Good Things, SMS based services/Chatbots, as well as other innovative digital initiatives in UNICEF.

Summary of key functions/accountabilities:

  • Digital Communication Strategy
    • U-Report
    • Internet of Good Things
    • COVID-19 and SMS/WhatsApp Chatbots
    • New Innovative Digital Initiatives
  • Website Management & Production of Digital Content
  • Campaign Development and Management
  • Monitoring and evaluation

To qualify as an advocate for every child you will have…

  • An University degree (Bachelor or equivalent) in Communications, Journalism, Digital Platforms, Public Relations or a related field.
  • A minimum of two years of relevant professional work experience in web design and maintenance (including content management systems) including experience in working with social media channels, digital monitoring tools and social media data analysis.
  • Demonstrated good level of writing and content creation.
  • Computer systems, including internet navigation, office applications, and specifically, interactive digital media.
  • Knowledge of the Drupal operating systems and other Content Managements Systems preferable.
  • Evidence of social media community management is considered an asset.
  • Demonstrated experience with visual design, editing of graphics and photos, and creating compelling content for digital platforms.
  • Fluency in English is required. Knowledge of a local language is an asset.

Please refer to the attached job description for more information JD Communication Officer (Digital Platforms) NO-2.pdf

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are…

  • Demonstrates Self Awareness and Ethical Awareness (1)
  • Works Collaboratively with others (1)
  • Builds and Maintains Partnerships (1)
  • Innovates and Embraces Change (1)
  • Thinks and Acts Strategically (1)
  • Drive to achieve impactful results (1)
  • Manages ambiguity and complexity (1)

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

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