Cultural Coordinator – Full-Time Permanent

Six Nations of the Grand River Development Corporation


Description:
SALARY: $30,000-$49,712 per annum

POSITION TYPE: Full-Time Permanent – 35 hours per week

SECURITY CLEARANCE: Police Record Check Required upon Offer

DESIRED EDUCATION: Secondary

DESIRED EXPERIENCE: 5+ Years

CULTURAL COORDINATOR

SUMMARY

Reporting to the Marketing and Programing Development Supervisor, the Cultural Coordinator will manage the daily operations, marketing, and oversee the maintenance of the Community Development Sites. The Cultural Coordinator will lead educational programs, train staff, and host tourists to promote the history and culture of the Six Nations Community and look for opportunities to expand and improve the tourist experience. The Cultural Coordinator will work within the policies and procedures established by the Six Nations of the Grand River Development Corporation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Work collaboratively to manage the daily operations and oversee the maintenance of the Community Development sites in conjunction with all of the other Cultural Coordinators.
  • Hire, train, and supervise the contract Staff to ensure that customer service and the tourism experience is positive and staff understand history and culture of the community.
  • Assist with implementing and coordinating marketing plan/strategies aimed at increasing traffic.
  • Ensure the Community Development sites remains professional, welcoming and accessible.
  • Assist the Marketing and Programming Development Supervisor in the maintenance of partnerships and relationships with Six Nations attractions, community crafters and artisans, local business, and community organizations.
  • Work collaboratively in developing and implementing interpretive and educational programming for all sites.
  • Ensure safe and secure handling of artifacts, crafts and all resources.
  • Work and communicate with volunteer boards at site.
  • Receive, record and report all revenue. Balance POS system and make deposits.
  • Assist the Community Development Department by writing grant proposals, employment incentives, and requests for funding proposals.
  • Assist with planning and operations of special promotional events and trade shows.
  • Keep abreast of Tourism industry best practice and make recommendations for the operations continuous improvement.
  • Prepare promotions, communications and marketing material for tours, rentals and other Tourism strategies.
  • Assist with the development, booking and coordination of Cultural Experience Packages and Product Development.
  • Assist in the development of strategies to improve the viability and growth of local artisans.
  • Assist with design of financial models, budgets and proposals.
  • Administrative duties for day to day operations.
  • Perform other administrative duties as required.

ADDITIONAL SKILLS AND ABILITIES

  • Research and implement interpretive and educational programming
  • Professionally represents and promotes tourism while building relationships with outside agencies, not for profit entities and other resources.
  • Ability to handle the public and media with tact, discretion, and with a pleasing personality.
  • Work independently or as a team member
  • Remain informed of industry trends and industry best practices.
  • Proactive with the ability to problem solve and anticipate needs.
  • Reliable and able to work independently.
  • A strong work ethic with a focus on accuracy and attention to detail.
  • The ability to perform well under pressure and to assess and prioritize workload.

EDUCATION / EXPERIENCE

Minimum Requirements:

  • College Diploma in an applicable field such as Tourism, Heritage Studies, Marketing, or Business.

OR

  • GED with five (5) years’ experience in the travel and tourism industry
  • Valid “G” Driver’s License and transportation
  • Good verbal and written communication skills.
  • Knowledge of Microsoft Office, iCloud, web-page, and social media applications.
  • Experience managing schedules and booking meetings.
  • Must pass a police record check.
  • Willingness to learn, accept change, and adapt to new ideas, business concepts, and cultures.
  • Flexible (extra hours may be required on occasion).

IMPACT OF ERROR

Error in judgement may lead to loss of credibility, poor public relations, public confidence and misinformation resulting in embarrassment and potential liability to the Six Nations of the Grand River Development Corporation.

CULTURE

The purpose of the Development Corporation is to enhance Six Nations to derive economic benefits, create employment for community members and generate income to support community priorities. Six Nations of the Grand River Development Corporation will pursue economic self-sufficiency without sacrificing the cultural values and integrity of the Six Nations People.

EXTERNAL/INTERNAL RELATIONSHIP

Community Members, Contractors, Government Agencies, Council Members, Human Resources, Development Corporation Staff, Tourism Partners, Maintenance Contractors, Business Partners, and Vendors.

WORK ENVIRONMENT

  • This position requires normal physical effort.
  • This position requires normal visual/sensory effort.
  • This position typically operates in a generally agreeable work environment.
  • Mental Stress: There is regular deadline pressure from various sources.

DIMENSIONS (FINANCIAL/STAFF)

POS Terminal, Bank Deposits, and Booking.

Supervise up to six (6) contract staff.

REPORTS TO

Marketing and Programming Development Supervisor

ACCOMMODATIONS

At Six Nations of the Grand River, we are committed to diversity and inclusion as we continue and expand our efforts to become a more inclusive, safe and respectful workplace. Human Resources will accommodate any needs under the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). Recruitment processes will be modified to remove barriers to accommodate those with disabilities, as may be requested and/or required by law. If you require accommodation during any phase of the recruitment and selection process, please reach out to Human Resources at [email protected]

NOTE: If you are unable to apply through the website, resumes can be dropped off at the Tourism building between 9:00am and 4:00pm Monday-Friday.

BENEFITS TO WORKING AT SNGRDC

  • Extended Health and Dental Benefits
  • Pension
  • Incentive Programs
  • Performance based merit increases
  • Team Member Recognition Program
  • Comprehensive paid time off – vacation, sick, personal time and paid holidays
  • Education Reimbursement
  • Company Mentorship Program
  • Employee and Family Assistance Plan
  • Training Opportunities
  • Corporate Events

Desired Experience : 5+ Years

Desired Education : Secondary

Exempt : No

Type : Full-Time 35 hour work week

Department : Community Development

Location : T

Security Clearance : Police Record Check

Travel Requirements : 0-25%

Work from Home : No

Dress / Attire : Business Casual

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