Field Support Officer, NO2, Boa Vista (Pacaraima), Brazil

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, make a difference

Job Context

Since 2018, UNICEF initiated its interventions in Roraima and established an Office in Boa Vista. Building on its development programme to support the most vulnerable and disadvantaged in Brazil, UNICEF’s response to the needs of children and families in the context of the migration crisis focuses on ensuring access to essential services and programmes. UNICEF aims at strengthening the capacity of actors responsible for providing quality protection, education, health/nutrition, water and sanitation services (including Government, non-governmental and community organizations), so that they are fully equipped to assist children on the move and their families. UNICEF advocates for the rights and voices of children and women as an integral component of the response.

Since 2019, UNICEF has a dedicated response for children in Pacaraima, liasing with the local network and organizations part of the Operação Acolhida to create referral pathways and SOPs. With activities in all the shelters as well spontaneous occupations, UNICEF programming in the border expanded to cover all programmatic areas, guarantying the implementation of activities in Child Protection, Water /sanitation and Health/Nutrition and Education.

For information of the work of our organization in Brazil, please visit our website: UNICEF Brazil

How can you make a difference?

Under the general guidance of the Chief Field Office in Boa Vista, the Field Officer will provide support and overall coordination of UNICEF programmatic response in Pacaraima. The Field officer will normally supervises some support staff and may supervise lower grade professional staff. S/he will have daily contacts with staff in the various field offices and with the Boa Vista unit as well as close liaison with a range of local civilian and military authorities and counterparts in NGOs and UN agencies to discuss matters of common interest.

Key Accountabilities and Duties & Tasks

Situation Analysis and Reporting

  • Assess migrants’ needs in the various fields of assistance and make recommendations for the establishment of projects, adjustment or discontinuation of existing projects and advise the Chief Field Office accordingly.
  • Conduct regular assessment and analysis of the children situation in Pacaraima and regularly prepare written reports on the implementation of projects and the situation in the sites.
  • When necessary, support and coordinate data collection of migrant and refugee populations with specific attention to AGD (age, gender and diversity dimensions), to feed into reporting requirements and to inform programming.
  • Develop, manage and update on a weekly basis the Unaccompanied or Separated Children in the integrated Information Management Systems (UASC – IMS), an online databank. Prepare monthly updates for stakeholder members of the IMS, in line with the IMS Protocol on Information Sharing.

Inter-agency coordination and representation

  • Participate in relevant events, meetings and working groups where the presence of UNICEF is required- in Pacaraima and provide technical contribution in the elaboration of interagency referrals mechanisms and other initiatives.
  • Participate in relevant events, meetings and working groups where the presence of UNICEF is required during donor, partners and government missions to Pacaraima.
  • Liaise and engage with key stakeholders in Pacaraima on children issues and concerns.
  • With the technical support of the programme officers, engage with the local Network, and actively contribute to existing coordination mechanisms of Operação Acolhida in Pacaraima.
  • Contribute to the cross border coordination with UNICEF Venezuela.
  • Report immediately on any security problems that may occur affecting programme, beneficiaries and the smooth running of the operation.

Sub-sector and working groups strategy development

  • Support the timely and effective implementation of the agreed child protection sub-sector response strategy in the border, mainly the work with Unaccompanied and Separated Children, and indigenous population;
  • With the support of the programme officers, engage and coordinate the working group in Education and WASH (Water, sanitation and hygiene) in Pacaraima.

Project monitoring and technical support

  • Monitor UNICEF projects, propose remedial actions and provide technical guidance to implementing partners to ensure the implementation pace and approach are in line with humanitarian principles and standards and meet the project expected results.
  • Prepare project proposals; draw up plan of operation for implementation, including institutional arrangements for budgets.

    **To qualify as an advocate for every child you will have…


  • Bachelor’s degree in Psychology, Law, International Relations, Social Work, Anthropology, Communication, or other relevant field;
  • Master degree in Psychology, Law, International Relations, Social Work, Anthropology, Communication, or other relevant field is an asset.


  • Minimum 2 years of progressively responsible professional work experience at the national or international levels in international/ civil society organizations.
  • Background and familiarity with international human rights, humanitarian or emergency response with field experience.

Knowledge and skills

  • Good knowledge of State and municipal governments and civil society organizations;
  • Solid knowledge of program management.
  • Excellent communication and interpersonal skills, and proven ability to facilitating interagency processes to achieve a common goal;
  • Experience in working with indigenous population is an asset;
  • Working knowledge of microsoft

  • Database literacy will be an asset

Language Requirements

  • Fluency in English and Portuguese required. Knowledge of Spanish will considered as an asset.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are…

  • Nurtures, Leads and Manages People (2)
  • Demonstrates Self Awareness and Ethical Awareness (2)
  • Works Collaboratively with others (2)
  • Builds and Maintains Partnerships (2)
  • Innovates and Embraces Change (2)
  • Thinks and Acts Strategically (2)
  • Drive to achieve impactful results (2)
  • Manages ambiguity and complexity (2)

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Candidates must be Brazilian citizens.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

All candidates who wish to apply to this Vacancy Announcement are requested to prepare and submit their application in English.

This position is to work in the city of Pacaraima, Roraima state, Brazil.

Apply now

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