Fixed-Term Appointment: Technology for Development (T4D) Officer, NO-A Level, Ha Noi, Viet Nam (for Vietnamese Nationals), Post No. # 00114142


UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

And we never give up.

For every child, fair chance…

The UNICEF Vietnam’s Country Programme 2022-2026 aims to achieve a sustainable and equitable impact to improve the well-being of all children in Viet Nam. In lower middle-income context in Viet Nam, this will only be achieved by engaging all key stakeholders for child rights, through effective public advocacy, expanded partnerships to leverage government and non-governmental support, capacity, resources, and action, for the realization of child rights. Viet Nam’s rapid development over the past years has seen it become more digitally connected, with a high penetration of mobile phones, internet access, and social media usage. No more so than among young people, the majority of whom now get their information on-line, and communicate and engage with friends through social media platforms. In such a highly connected society, leveraging technology is becoming an ever more important strategy for achieving sustainable development targets and outcomes.

UNICEF Viet Nam is a key partner in Viet Nam’s digital transformation process, advocating for a child-sensitive, inclusive focus, providing technical support to key ministries and promoting the use of innovative, digital technologies to better serve children, especially the most disadvantaged. UNICEF Viet Nam is strengthening its focus on digital solutions and innovation across all programme areas in order to achieve breakthrough results for ethnic minority children, children with disability and other vulnerable children.

To date, UNICEF Viet Nam has worked with national and provincial departments and piloted several technology-driven solutions for improved services for children and their caregivers, particularly using feature phones and smartphones to provide information and services to them. This includes a wide range of technology applications from frontier technology solutions such as RapidPro, UReport for community engagement, to emerging technology such as piloting Virtual Reality (VR) for education of ethnic minority girls and boys. These initiatives are being designed to contribute to the national Digital Transformation Programmes of the respective sectors and local governments, while at the same time leveraging the start-up ecosystem to engage, partner, influence, co-create and co-design solutions to better address challenges facing children in Viet Nam.

More information on what we do in Vietnam is available at

How can you make a difference?

Under the overall guidance of the Deputy Representative, you will work closely with sectoral programme section staff and provide professional, technical, operational and administrative support in the identification, assessment, and integration of digital solutions and innovative technology into UNICEF programming. You are responsible for coordinating and facilitating the mainstreaming effort, and for strengthening internal capacity to lead and support T4D related projects, identifying and engaging with key partners, identifying reusable and replicable technical building blocks and maximizing potential for T4D scale-up and roll-out.

You will be directly supervised by the Deputy Representative but will work closely with Programme and ICT staff and in close liaison with the East Asia Pacific Regional Office (EAPRO) T4D, the central ICT Division and UNICEF Innovation where applicable.

Key functions and accountabilities include the following areas:

– Policy and Strategic Development on T4D

– Technical Assistance to UNICEF programmes and partners

– Partnership-building and Networking

– Knowledge Management on T4D

– Capacity Building of partners and UNICEF staff

For further details on the functions and accountabilities refer to the job profile: Download File Specific JD T4D Officer NOA.pdf

To qualify as an advocate for every child you will have…

–  A University degree in information technology management, business administration, international relations, community development or other related social science field.

– A minimum of one year of professional experience in information technology management and business operations in a large international organization and/or corporation is required.

– Experience in designing or deploying tools appropriate to low-bandwidth environments and/or with RapidPro, OpenSRP, DHIS2, ODK and other digital public good technologies, and deploying, maintaining and rolling out these technologies is highly desirable.

– Experience in a UN organization is an asset.

– Fluency in English is required. Knowledge of another official UN language is considered as an asset.

For every Child, you demonstrate…

UNICEF’s values are Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS).

The UNICEF competencies required for this post are…

– Demonstrates Self Awareness and Ethical Awareness (1)

– Works Collaboratively with others (1)

– Builds and Maintains Partnerships (1)

– Innovates and Embraces Change (1)

– Thinks and Acts Strategically (1)

– Drive to achieve impactful results (1)

– Manages ambiguity and complexity (1)

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

What we can offer you?  Our staff are offered attractive salary and excellent package of benefits:

Pension benefits: You will become a participant in the United Nations Joint Staff Pension Fund (

Health insurance scheme: You and your eligible dependents will be covered by the UN Medical Insurance Plan (

Professional Development: The encouragement of professional development for all staff is one of UNICEF’s core values and we put this into practice through various services and initiatives. You will have different learning opportunities to strengthen your skills and competencies.

Be part of the United Nations: As an International organization that is part of the United Nations system, you will be considered an International Civil Servant and you will have career opportunities inside and outside the country.

Quality working conditions:

– The workplace and working conditions are a huge asset for all UNICEF employees. Our staff are working in the Green One UN House- the first building in Viet Nam to be awarded gold LOTUS certification from the Viet Nam Green Building Council for efficient and environmentally sustainable use of resources and operations.

– We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

Qualified candidates are kindly requested to apply and upload the following documents to the assigned requisition in UNICEF Vacancies:

  1. Letter of Interest
  2. CV

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

This position is not considered an elevated risk role. However, UNICEF reserves the right to conduct further vetting/assessment within the scope of child safeguarding as appropriate.

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