Human Resources (HR) Manager

  • Contract
  • Abuja




Creative Associates International is a fast-growing, social impact company that specializes in the areas of education, economic growth, democratic transitions, and stabilization in post-conflict environments. Based in Chevy Chase, Maryland, this global development organization has a field presence is more than 25 countries and a strong client portfolio of that includes the U.S. Agency for International Development and the State Department. Since its founding in 1977 by four enterprising women, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.

Project Summary: The proposed Leveraging Education Assistance Resources in Nigeria to Read (LEARN) program is designed to strengthen the systems that underpin the education sector in Nigeria, creating a sustainable learning ecosystem to give all children an opportunity to learn. The program goal is to fortify and scale early grade reading best practice by ensuring that standards-based, context-appropriate assessment, materials, training, and administrative supports needed to improve literacy skills for P1-2 pupils are embedded within the federal policy, funding, and monitoring frameworks, and state and local authorities have the implementation protocols, capacity, and resources to carry out and sustain standards-based, data-driven reading reform. The objective is to instill ownership and build capacity of school-community, local, state, and federal systems to establish a base for adequate, consistent data-driven funding, monitoring and performance that increase equity, inclusion, and wellbeing to achieve sustained early grade reading gains.

Position Summary: The Human Resources (HR) Manager leads HR practices and objectives that will provide a high-performance team culture that emphasizes employee engagement, performance management, and the recruitment and ongoing professional development of project staff. The HR Manager is responsible for the maintenance of processes and metrics that support the achievement of the project’s goals which includes ensuring compliance with Creative and donor/client human resources policies, procedures, and regulations.

Reporting & Supervision:

The Human Resources Manager reports directly to the Senior Operations Manager. The HR Manager will also liaise regularly with the Associate Director of International HR on related project and corporate HR matters.


**Primary Responsibilities

  • Manage HR office operations ensuring compliance with Creative and client HR rules and regulations.

  • Lead/coordinate the full-cycle recruitment process including finalization of job descriptions, advertisement of vacancies, review of applicants, scheduling and conducting interviews alongside project senior management, checking candidate references, and collecting new hire documents.

  • Onboarding/orientation of new project hires.

  • Manage employee benefits enrollment and ensure all inquiries and challenges faced by employees regarding their insurances are handled.

  • Coordinate the performance evaluation process.

  • Provide information and advice to project staff regarding HR policies and procedure.

  • Responsible for coordinating staff training and establishing staff development plans based on staff appraisals and evaluations.

  • Receives and logs various grievances or complaints from employees; consults with Regional HR Operations Manager and legal counsel regarding difficult cases and provides recommended solutions prior to forwarding complaints to management for review.

  • Provide oversight related to the updating of personnel files and other related HR documents including employment agreements, amendments, time sheets, calendar holidays and leaves.

  • Provide information as required by Compliance Officers/Auditors during audits.

  • Perform other duties as assigned.**Qualifications**

Required Skills & Qualifications:

  • Bachelor’s degree in human resources, business administration or a related field.
  • At least 5 years of progressively responsible HR experience.
  • Excellent communication and interpersonal skills.
  • Excellent record keeping and documentation skills.
  • Familiarity with donor/client rules and regulations.
  • Familiarity with local employment law.
  • Proficiency with Microsoft Office.
  • Verbal and written working proficiency in English.


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