Internal and External : Senior Human Resources Associate (Learning and Development), G-7 (Fixed Term), New Delhi, India, South Asia Region (SAR), Post no. 2368

  • Contract
  • India


UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up.

For every child, a future…

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. There is growing evidence that investing in the health, education, and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries.

How can you make a difference?

If you are a committed, creative professional and are passionate about making a lasting difference for children in the world’s thereby ensuring a better future for every child, this is the chance to make a difference.

Under the supervision and guidance of the Human Resources Manager, the Senior Human Resources Associate provides administrative, procedural and operational support and assistance for the efficient implementation of learning and development function to build a positive learning culture, improve performance, and contribute to career development . The role ensures accurate and timely delivery, whilst promoting a client based, quality and results oriented approach to the unit and ensuring compliance with UNICEF HR rules and regulations. He/she utilizes a business partnership approach to ensure high quality client engagement and supports HR change management initiatives and projects.

To qualify as an advocate for every child you will have…

The Key functions, accountabilities and related duties/tasks includes the following: 

Learning and development management:

  • In consultation with supervisor, researches and analyses data and information to help identify learning needs within the country office for the development of learning plans and other targeted learning interventions. 
  • In consultation with supervisor, researches, analyzes, verifies, and compiles information on internal and external learning courses and initiatives available and educational institutions to help supervisor decide on learning programmes that address learning gaps in the country office. 
  • Prepares learning proposals, terms of reference and similar documents. Develops and processes contracts for institutions providing courses, ensuring compliance with UNICEF rules and regulations. 
  • Support the effective coordination of learning activities, jointly with key stakeholders. Assists in organizing and conducting courses, workshops and events by preparing and organizing distribution of materials for participants, ensuring availability of training venues and required equipment and supplies, while providing logistical and secretarial support at workshops and events as necessary.
  • Assists the supervisor in monitoring, evaluating, and reporting on the achievement of the yearly learning plans, including key indicators such as financial and time investment in learning and evaluation of the impact and effectiveness of learning initiatives.
  • Provides support to the HR Learning Committee by organizing and coordinating meetings periodically. Ensures that there is a regular communication loop with learning committee members for greater engagement and promotion of learning culture within the country office.

Administrative and Operational Support to Learning and Development:

  • Assists in the preparation of the learning and development budget and monitoring of expenditure under the approved budget.
  • Coordinates and supports the interactions of the unit with external service providers and consultants, printing and production companies (offers, request for proposals/quotes, requisitions, purchase orders, receipts, reporting).
  • Enters and maintains learning data and compile statistics on the learning activities, when required.
  • Provides support and coordination of mandatory training by ensuring that staff members complete their mandatory courses by sending timely reminders and follow ups.

Business Partnership:

  • Thinks and acts like a client service professional by providing proactive guidance, advice and information while implementing and executing learning and development projects.
  • Engages with the learning local focal points in field offices by providing them regular guidance and information so they are able to effectively act as a local learning liaison at the field office level for learning and development.
  • Maintains regular communication and reporting loop with staff and managers on learning and development to ensure greater transparency in processes.
  • In consultation with the supervisor, provides support to staff and management on the use of the organizational performance management system, ensuring that issues are resolved effectively and efficiently.

To qualify as a champion for every child you will have…

Education: Completion of secondary education preferably supplemented by technical or university courses related to Human Resources

Experience: A minimum of 7 years of progressively responsible in areas of human resources, including experience in the administration/management of learning/training and staff development.

Language: Fluency in English and local language of the duty station is required.

For every Child, you demonstrate…

UNICEF’s values: Care, Respect, Integrity, Trust, and Accountability (CRITA)

The UNICEF competencies required for this post are: 

  • Builds and maintains partnerships (1)
  • Demonstrates self-awareness and ethical awareness (1)
  • Drive to achieve results for impact (1)
  • Innovates and embraces change (1)
  • Manages ambiguity and complexity (1)
  • Thinks and acts strategically (1) 
  • Works collaboratively with others (1)

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF is committed to promote the protection and safeguarding of all children.

Remarks:  Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

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