Programme Support Officer

  • Contract
  • Cairo

WHO - World Health Organization


The Office of the Director ofProgramme Management is the facilitating, controlling and coordination body ofthe Region’s technical programmes at both Inter-country and country levels. Theoverall objective is to ensure the efficient and effective development,implementation, monitoring and evaluation of the collaborative programmes ofWHO in the Eastern Mediterranean Region.


The incumbent will perform the following duties:

1. Monitor the Director of Programme Management’s office (DPMO) workflow, reviewing and analyzing information, identifying priorities, initiating responses, coordinating with both internal and external parties to ensure timely follow up on actions, monitor progress and provide regular technical briefings and updates to the Director of Programme Management.

2. Assist the Director of Programme Management in liaising with technical focal points across the Organization, external consultants, and partners, as well as with inter-governmental and international organizations, including UN agencies, regarding technical topics/agenda.

3. Proof-read and edit all technical and managerial documents for DPM signature/clearance, ensuring compliance with WHO official style and rules and regulations. Initiate responses as appropriate. Collaborate with relevant staff in coordinating and preparing DPM’s statements and talking points.

4. Coordinate with DPMO administration and technical teams on all matters related to programme management and collaborating with both internal and external stakeholders in the execution of programme activities.

5. Manage and execute all actions related to HR activities and, ensure that all HR actions are in compliance with approved HR plan, including timely initiation of actions required.

6. Monitor proper implementation of DPM’s workplan and review the mid and end of biennium reporting and coordinate with PME colleagues any inconsistencies and ensure timely reporting.

7. Supervise, guide and develop the capacity of DPMO administrative staff in addition to senior administrative staff in the technical departments reporting to DPM, through continuous review of work, convening meetings, proper guidance, and coaching.

8. Technically contribute in monitoring the implementation of specific technical and managerial aspects related to DPMO, including preparing risk registers and mitigation strategies, reviewing the compliance and risk management dashboard and ensuring regular monitoring and updating of the same.

9. Coordinate with technical departments the timely dissemination of information and feedback, ensuring timely communication across programmes and levels of the Organization, as well as partners.



Essential: University Degree in business administration, management,social sciences, or related field


Essential: At least 2 years of relevant experience in administration in an Executive office, proven experience in planning and managing appropriate communications related to technical activities, high-level meetings, and missions.
Desirable: Working experience in an international or UN organization


  • Ability to multi-task and to complete assignments with efficiency, adhering to deadlines and emergency/shifting priorities.
  • Ability to effectively and efficiently manage an Executive Level Office in an inter-governmental/international agency.
  • Excellent interpersonal skills and ability to work under pressure, tact, discretion, and diplomacy.
  • Excellent planning and organizational skills with a proven ability to switch priorities at short notice, as and when required.
  • Ability to act independently and to exercise mature judgment.
  • Strong analytical and conceptual skills with ability to think beyond boundaries.
  • Excellent drafting skills with demonstrated ability in the development and editing of technical documents; ability to write in a clear and concise manner and to convey written information in an effective manner

WHO Competencies

Enhanced WHO Global Competency Model:


Respecting and promoting individual and cultural differences
Creating an empowering and motivating environment
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Arabic.
Desirable: Intermediate knowledge of French.


Remuneration comprises an annual base salary starting at EGP 601,552 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level.
  • Interested candidates are strongly encouraged to apply on-line through Stellis. For assessment of your application**, please ensure that**: 1 -Your profile on Stellis is properly completed and updated; 2- All required details regarding your qualifications, education, training and experience are provided under relevant sections; 3- Your experience records are properly entered with elaboration on tasks performed at the time.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

  • Staff members in other duty stations are encouraged to apply.

  • For information on WHO’s operations please visit:

  • WHO is committed to workforce diversity.

  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

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