Readvertisement National Contractor Communication for Development (C4D) in Emergency – for Indonesians only

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a voice

UNICEF Jakarta is looking for a national consultant : C4D in Emergency. The goal of this assignment is to produce a Communication for Development (C4D) in Emergency Toolkit that will guide and support C4D interventions during emergencies. The duration of contract will be for 6 months (full time), based in Jakarta commencing in November 2021.

This is a re-advertisement: applicants who had previously applied will be considered and need not re-apply.

How can you make a difference?

Located on the Pacific Ring of Fire, Indonesia is prone to natural and man-made disasters such as earthquakes, volcanic eruptions, tsunamis, floods, landslides, and man-made disasters such as forest or house fires. In this context, evidence-based behavior change communication strategies should be an integral part of emergency preparedness and response. Since most disasters happen without warning, semi-final or ready-to-use communication assets are needed to respond in a timely manner at the onset of an emergency.

Communication for Development (C4D) emphasizes the participation of adults, children and young people in recovery, relief and rehabilitation as an important component. Participation has proven to promote psychosocial healing and cohesion among affected community members during times of crisis.

The guiding C4D principles in an emergency response are:

  • C4D interventions should be evidence-based and time-sensitive (information is live-saving intervention during an emergency).
  • C4D approach should be integrated in order to maximize the reach and make best use of resources.
  • C4D strategies should promote accountability to the affected population to make sure that the voices and concerns of the affected population are raised, heard, and responded to.

C4D in Emergency Toolkit

The C4D in Emergency Toolkit will support humanitarian workers to design and promote effective communication and behavior change strategies in emergency situations. The toolkit should assist humanitarian and programme workers to meaningfully engage with affected populations and deliver relevant key messages to survivors.


The development of a C4D in Emergency Toolkit will be steered by evidence-based approaches in combination with participatory and artistic approaches. An evidence-based approach is critical in identifying critical behaviors and factors and developing behavior change strategies. The evidence-based approach will be companied by a participatory approach where the consultant will obtain feedbacks from UNICEF, partners and community. An artistic approach will also be critical to develop copy of key messages and IEC materials. Finally, pre-testing and finalization of the toolkit should rely on the feedback from participants and stakeholders.


1. Carry out a quick assessment to identify critical behaviors that affected populations’ need to know and practice to safely cope with a disaster or emergency situation and factors that can facilitate and/or hinder affected populations’ to adopt such behaviors. This is done by conducting the following:

  • Desk review of available C4D or other relevant documents on disaster response
  • Consultations with different stakeholders and partners, including young people and children.

Output: Assessment Report

2. Develop a C4D in Emergency Toolkit based on the assessment report and consultations with UNICEF programme team and various stakeholders. The toolkit will contain:

  1. C4D Assessment Tool: Which aims to guide humanitarian workers to carry out the quick assessment. The findings from the rapid assessment will be used to design behavior change communication plan.
  2. Suggestions and recommendations on practical ways to engage with the affected population and make sure they are empowered to share their concerns, issues, and aspiration as a critical component of the overall emergency response.
  3. Key messages with specific call for action about the key recommended practices during emergency are drafted in both English and Bahasa Indonesia.
  4. A module on light C4D orientation and customized sessions for health and community workers, including how to use the assessment tool and a simplified (1-page) monitoring guide.
  5. Produce C4D assets such as communication materials and IPC tools that can be quickly disseminated or adjusted on the onset of emergency.

Outputs: Draft of C4D in Emergency Toolkit, comprising the five components mentioned in the task descriptions, including a simplified guide on how to engage with affected populations during emergencies (component B) and ready-to-pretest key messages (C) and communication assets (E).

3. Pre-test the C4D in Emergency Toolkit, particularly the key messages and the communication assets and adjust the final products based on the pre-testing findings.

Output: Final C4D in Emergency Toolkit (in English and Bahasa Indonesia)

To qualify as an advocate for every child you will have…

  • A minimum masters’ degree in Social sciences, emergency, or any relevant field. Degree in behaviour change communication will be of an asset.
  • A minimum of 5 years’ professional work experience at national and/or international levels developing and implementing behaviour change communication interventions and programs. Proven experience of working in emergency context
  • Excellent writing skills in English and Bahasa Indonesia
  • Resourcefulness, flexibility, and the ability to prioritise large amounts of work while under pressure.
  • Good analytical, facilitation, communication and presentation skills.
  • Politically and culturally sensitive, awareness of gender issues, with qualities of patience, tact and diplomacy.
  • Consultant is also expected to be able to develop graphics, illustration and pictures to visualize the information

(*First level relevant university degree in combination with 7 years of experience may be accepted in lieu of the advanced university degree.)

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies:

  • Builds and Maintains Partnerships
  • Demonstrates self-awareness and ethical awareness
  • Drive to achieve results for impact
  • Innovates and embraces change
  • Manages ambiguity and complexity
  • Thinks and acts strategically
  • Works collaboratively with others

    TOR C4D in Emergency TMS.docx

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

This position is not considered an elevated risk role. However, UNICEF reserves the right to conduct further vetting/ assessment within the scope of child safeguarding as appropriate.


The screening of your application will be conducted based on the information in your profile. Before applying, we strongly suggest that you review your profile to ensure accuracy and completeness. Only shortlisted candidates will be contacted and advance to the next stage of the selection process. This vacancy is open for Indonesians only.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

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