Research Assistant

Volunteer Alberta

Type: Temporary contract until September 2, 2022

Hours of Work: 37.5 hours/week

Location: Remote, in Volunteer Alberta’s downtown office, or hybrid model


Do you want to work in an upbeat and vibrant organization focused on strengthening and creating pathways for volunteerism and civic engagement? Are you interested in developing innovative and creative ways of engaging, connecting and empowering communities across Alberta by providing services, sharing knowledge, and making connections?

Our values are:
Collaboration. Integrity. Learning. Responsiveness. Adaptability. Asset-based Approach.

Our collaborative principles inform how we work together and embody our values:

We are open by default. We check our assumptions. We are curious and don’t judge. We practice active, empathetic listening. We are in service of each other.

If your values and principles align with ours, we invite you to submit an application to help Volunteer Alberta build strength and capacity in Alberta’s nonprofit/voluntary sector.

Volunteer Alberta is committed to achieving a diverse and inclusive workforce and strongly encourages applications from diverse candidates. We appreciate your interest in Volunteer Alberta; only those who are selected for interviews will be contacted.


The Research Assistant-CSJ role is primarily responsible for helping to complete research deliverables in support of various programs. This includes collecting and reviewing data, supporting analysis; developing, conducting, and analyzing surveys; conducting community-based research, interviews and focus groups; completing literature review and environmental scans; supporting the digitization project and database clean ups; and liaising with nonprofit stakeholders across Alberta. This position supports customer service, resource development, and evaluation as well as associated Volunteer Alberta learning products and resources. This role also liaises with stakeholders and works with other staff to help identify trends, finds practical and timely solutions to manage issues/concerns from service providers and participants.

Duties and Responsibilities

Conduct secondary research, including literature reviews and environmental scans, to support program deliverables and emerging work

Conduct interviews and focus groups to support Intersectionality program, seniors digital toolkit, volunteer screening, etc.

Identify current content experts in areas related to intersectionality and senior engagement

Work with the Senior Coordinator, Learning and Resources to analyze the research completed by CSL students in 2022

Create graphics and written material to support the knowledge mobilization of VA learning products

Propose knowledge mobilization tactics to the Manager, Learning and Resources for the learning products produced through the research

Improve quality of Volunteer Screening Program data – update and clean up the VSP database review old application files and create a database of VSC fee waiver application data.

Work with the Senior Coordinator, Learning and Resources to design, disseminate and analyze surveys, support focus groups

Support the development of content for Volunteer Alberta’s newsletter and/or blog

Support VA evaluation by sourcing and uploading quarterly program data

Use Volunteer Alberta’s project management platform to coordinate and track progress

Required Qualifications

Must meet all of the following requirements (CSJ funding):
Be between 15 and 30 years of age at the start of the employment;

Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment;

Have a valid Social Insurance Number at the start of employment; and

Be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

Minimum two years of related experience in an office setting, preferably in a research role (education equivalent will be considered)

Facility with research and ability to interpret data and analytics

Excellent verbal and written communication skills, interpersonal and public relations skills, excellent telephone etiquette

Intermediate to advanced computer skills with MS Office Suite

Experience in customer focused service

High level of organization skills

Comfortable with online registration systems and databases

Ability to learn and use new learning technology platforms

High degree of accuracy and the ability to maintain confidentiality and discretion

Work and/or volunteer in a nonprofit/voluntary sector organization

Condition of Employment

This is a position dependent on government funding. The contract will be terminated if funding is ended before the end of the contract period.

Recruitment Timelines:
Telephone Prescreens: May 9, 2022

Virtual Interviews: May 10 and 11, 2022

Start date: May 16, 2022

Volunteer Alberta is not responsible for any moving/relocation expenses, should the successful candidate not live in the local area.

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