Senior Advisor- Readiness and Operational Planning

  • Contract
  • Ontario

Canadian Red Cross


Title: Senior Advisor – Readiness and Operational Planning

Location: Remote, Ontario, Canada

Type of contract: Temporary (11 months), Full time

Salary: $53,818 – $78,485

An iconic brand and one of the most inspirational not-for-profit organization on this planet – The Canadian Red Cross (CRC), is seeking a Senior Advisor, Readiness and Operational Planning to join our Emergency Management Preparedness team.

You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization.

At the Canadian Red Cross, we are guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons to apply, particularly Indigenous Peoples, persons with disabilities, racialized people, and people with diverse gender identities and sexual orientations, and others who share our values and contribute to fostering an inclusive and diverse workplace.

The Senior Advisor Readiness and Operational Planning is based in Ontario with a solid reporting line to the Emergency Management leadership. The incumbent will be responsible for providing meaningful insights on man-made and natural hazards, recommendations and guidance across Ontario, as well as to the broader Emergency Management Canada and International (EMCI) team. Principally the incumbent will work in close collaboration partnership with provincial internal and external stakeholders as well as the EMCI Emergency Readiness Planning team to ensure they have the information, personnel, equipment, stock, and systems required to respond to emergencies predictably and effectively across Ontario.

The Senior Advisor is part of the broader Emergency Readiness Planning team which has a mandate to proactively anticipate readiness needs on an ongoing basis through forecasting and scenario-based visioning exercises with Service Line Leads and geographies and support the development of contingency plans. It will provide leadership to a needs-based evolution of CRC’s emergency response capacities and monitor the performance and fit for purpose of CRC’s emergency response tools, approaches, and service offerings against demands and trends in the field to inform capacity development. The team does this through two core capacities: Watch, which has principal responsibility for forecasting requests for assistance on a weekly, quarterly, annual and strategic basis; and Plan, which translates these forecasts/planning assumptions into scenario-based planning as well as discussion and operation-based exercises and subsequently develops and oversees the implementation of remedial plans.

As a Senior Advisor – Readiness and Operational Planning, you will:

Consolidate an annual picture of risks (Emergency Forecasting) specific to Ontario (hazards, vulnerability and capacity).

Participate in weekly scans to ensure emergent risks are reflected in readiness products for internal and external partners.

Collect, collate and analyse forecast and hazard/risk information from a variety of external sources, including government partners, academia and the private sector where relevant.

Produce province and territory specific quarterly, annual and strategic (3-5 year) dashboard of planning assumptions, translating hazards and risks into specific, measurable forecasting to help geographic and service line leadership anticipate change and promote participation in readiness planning.

Proactively consider emergent issues, trends and opportunities across the provincial/territorial and Canadian spheres to identify future challenges and opportunities.

Work in partnership with CRC relationship-holders to leverage existing and new relationships with the private, public and academic sectors, consolidating forecasting products (reports, publications, etc) and disseminating insights.

Co-design and lead annual and seasonal scenario-based Emergency Readiness Plans on the annual and quarterly planning assumptions/forecasts, including building out a mock workforce plan and assessing readiness gaps and risk mitigation strategies across all service lines within the geographies.

Act as a geographic focal point to link to the EMCI Emergency Readiness Planning team (harmonization of tools, processes, and support exercise planning in the form of discussion-based tabletops, games, and seminars as well as Operations based drills, functional, and full-scale exercises.

Support annual operational planning processes and seasonal readiness planning processes, ensuring that plans are aligned with and informed by to projected readiness requirements.

Translate identified readiness gaps (personnel, stock and systems) and support the development and implementation of new and revised emergency readiness planning tools, processes and plans, including Readiness Standards and contingency plans, and act as a regional champion for tool implementation.

Link to the Partnership and Readiness Program Management team in order to support monitoring and reporting for externally-funded CRC readiness activities.

Work in collaboration with Quality Management to analyze evaluations and other lessons learned sources to identify opportunities for improved readiness, including clarifying operational strategies, the requirements for capacity, intervention tools and the Red Cross service offerings, closing the cycle by feeding back into future readiness planning.

Provide support to domestic response in the event of major disasters, which may include coverage for response planning roles or business continuity.

Prompt innovation by identifying opportunities for new service lines in support of and in collaboration with the Geographic VPs and Service Line Leads.

What we are looking for:
Completion of a bachelor or master’s degree in Emergency Management, Public Health or similar field.

Minimum 5 years of job-related work experience in emergency management, disaster risk reduction, emergency readiness planning, or an equivalent combination of education and experience.

Experience in domestic emergency management including in response.

Fluency in writing and speaking English is required with strong writing skills, able to write timely and concise reports. Knowledge of French and/or other languages is considered an asset.

Strong leadership and managerial skills including in complex, high pressure environments, diplomat.

Ability to solve complex problems and provide innovative solutions (gather, integrate and interpret complex information).

Superior interpersonal relations, communication, problem-solving, and time management skills.

Demonstrated ability to work collaboratively as a member of a multidisciplinary team.

Work independently with confidence in problem solving, making decisions, and exercising judgement.

Demonstrated ability to act as a subject matter expert internally with personnel, leaders and geographies and externally with beneficiaries, community stakeholders including Indigenous leadership, Public Health and government partners.

Demonstrates ability to act as a liaison to support communication between stakeholders.

Strong interpersonal and strategic relationship building, and conflict resolution skills.

Proficiency in Microsoft Office applications (Word, Outlook, Excel, Power Point) and Share Point is required.

Strong organizational skills, accountable, flexible capable to adapt to changing circumstances in a fast-paced environment.

Working conditions:
The majority of the work is performed in an environment which is mostly clean and comfortable.

Travel throughout Canada required with occasional travel outside the country an option.

Able to work non-traditional hours and respond to after hour emergency/disaster related requests.

Potential for responding in hardship conditions, as well as difficult and unstable conditions (environmental, physical, social, etc.) and uncomfortable conditions (noise, odors, smoke, humidity, vulnerable beneficiaries).

If working in a response site, health and safety considerations will be outlined prior to the assignment.

Contribute to a positive team environment and service excellence to meet the needs of beneficiaries, including a healthy and safe working environment.

The incumbent must be committed to the Fundamental Principles of the Red Cross Movement and model the core competencies of the CRCS: team excellence, service excellence, accountability and results focused.

This position requires a satisfactory Criminal Record and Vulnerable Sector Check required or a satisfactory Enhanced Police Information Check (EPIC).

If driving for Society business the incumbent will require a valid driver’s license with a satisfactory drivers’ abstract.

Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground).

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.

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