Senior Field Assistant – UNOPS

Organization: UNHCR - United Nations High Commissioner for Refugees


This position is advertised open to Group 1, Group 2, if applicable,  and external applicants.

Senior Field Assistant

Organizational Setting and Work Relationships
The Senior Field Assistant is normally supervised by the (Senior) Field Officer/Associate and performs a variety of functions related to Field activities within the office. The supervisor defines work processes and provides regular advice and guidance.
The incumbent keeps frequent internal contacts with staff members in the same duty station to exchange information and with the external contacts generally with officials of national and international institutions, leaders of the refugee community, local population and/or Implementing Partners (IPs) on routine subject matters under the direction of the supervisor.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
– Assist in monitoring the implementation of UNHCR programme including the delivery of all assistance items and monitoring of infrastructure.
– Assist in administrative tasks as required such as preparation of reports and meeting authorized personnel and assisting them during field missions.
– Act as interpreter in the exchange of routine information, contribute to related liaison activities and respond directly to routine queries.
– Collect data and other information relevant to UNHCR and report to the supervisor accordingly.
– Keep regular contacts with local authorities and implementing partners as requested by supervisor.
– In coordination with implementing partners, assist in the reception, registration and provision of assistance to persons of concern to UNHCR.
– Follow up, on a regular basis, the overall situation of persons of concern in camps and other areas where they have been accommodated and report accordingly.
– Liaise with local authority counterparts, partners and populations of concern.
– Direct incidents and problems to the supervisor when they cannot be resolved at their level.
– Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
LICA 5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Business Administration Law Political Science
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified

Desirable
Completion of UNHCR learning programmes or specific training relevant to functions of the position.

Functional Skills
*IT-Computer Literacy
CO-Drafting and Documentation
CL-Multi-stakeholder Communications with Partners, Government & Community
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Knowledge of English and/or UN working language of the duty station if not English.

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See below for this postion’s Operational Context

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Operational Context:

UNHCR has expanded its protection capacity to other governorates including Mafraq. The Sub-Office in Mafraq covers the Zaatari Refugee Camp, Raba¿a Al Sarhan Reception Centre, and Urban refugees living in Mafraq governorate. The office oversees more than 160,000 refugees registered in the area covered by the Sub Office including urban and camp refugees. Registered Syrian refugees in urban settings have relatively good access to basic public services (including health, education, shelter, supply of water and electricity). UNHCR chairs five of the eight humanitarian action sectors under the refugee response: Basic Needs, Livelihoods, Health, Protection and Shelter. UNHCR¿s operational response uses a range of pragmatic and sustainable approaches that target both camp and non-camp populations in the most cost-effective and efficient way possible Under the direct supervision of the Head of Sub Office Mafraq, the Associate Field Officer coordinates all Field-related matters in Mafraq and Zaatari operation to strengthen UNHCR and its implementing partners to address the overall situation of persons of concern in camps and other areas where they have been accommodated and report accordingly. He/she may supervise general service staff in the Field Unit. The position will require strong programme management skills, proven experience in Cash based interventions (CBIs) preferably in areas of utilizing digital payment modalities In co-ordination with implementing partners in Zaatari, assist with the reception, registration and provision of targeted assistance to persons of concern to UNHCR, Identify vulnerable groups of refugees who may need special attention or special arrangements and make recommendations on the different basic needs, Assess the basic needs of refugees and monitor the distribution of identified needs and implementation of refugee assistance programmes, Provide inputs for project submissions in collaboration with implementing partners, prepare monthly monitoring reports on POCs, Associate Field Officer is expected to develop and maintain relations with Mafraq governorate authorities ensuring smooth negotiations in all aspects of UNHCR’s mandate for the benefit of refugees.
The closing date for this position is 09 April 2022

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