Senior Investigation Specialist, Pretoria

Senior Investigation Specialist
Pretoria (Gl. P), South Africa
Salary Grade
Hardship Level
Family Location Type
Procedures and Eligibility
Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Duties and Qualifications
Senior Investigation Specialist

The Senior Investigation Specialist is an out-posted position located in the IGO’s Unit in Pretoria, South Africa. The Unit is composed of 2 professionals. The incumbent will report to the Head, Investigation Service in Geneva.

The ultimate aim of the IGO is to support the effective, efficient and accountable management of UNHCR operations and to play a positive role in upholding an environment of integrity in UNHCR by contributing to the maintenance of the highest standards of personal and professional conduct by UNHCR personnel, and all entities with contractual links to UNHCR.

The Investigation Service, working under the authority of the Inspector General has responsibility for carrying out investigations into possible misconduct within UNHCR, in a timely and appropriate manner and with findings transmitted to the Inspector General.

The Investigation Specialist has contact with staff within UNHCR as well as with staff from other organisations, governments, NGOs and UNHCR beneficiaries.

An important aspect of the position is to support the IGO’s investigation capacity, efficiency and strategic reach. The position will serve to enhance the IGO’s focus and response to investigations, notably in the area of SEA/SHA.

– Reports received by the IGO on possible misconduct within UNHCR, and in specific cases affiliated staff members working under the supervision and management of UNHCR, are efficiently and properly assessed to identify the appropriate investigative approach / plan to establish the facts relevant to the case.
– Investigations of possible misconduct are carried out in a timely and appropriate manner (e.g. in accordance with the Administration of Justice in the UN requirements) and findings are reported without delay to the Inspector General through the Head of Service.

– Conduct investigations into allegations of misconduct as assigned, in a timely and effective manner and in accordance with the Investigation Guidelines and UN/UNHCR policies, undertaking field missions when required. This may involve gathering evidence from available sources, including electronic and e-mail records, interviewing witnesses as well as interaction at all levels with external actors (other UN agencies/embassies/missions/implementing partners etc) as well as UNHCR staff and UNVs.
– Design and monitor quality standards and procedures for all steps in the investigation process.
– Act as a focal point for specific areas of expertise / typology of investigation as may be required and/or delegated by the Head of Service.
– Train and coach Investigation Service staff, other UNHCR staff and partner agency staff, in carrying out professional investigations.
– Assess allegations of misconduct with a view to determining the most effective investigative approach, cognizant of risks to staff and operations, and develop investigation plans and methodologies to gather evidence and establish facts.
– In coordination and compliance with due process requirements, conduct investigations with sensitivity ensuring confidentiality and accuracy of evidence gathered and impartiality of conclusions reached.
– Conduct investigation interviews (witnesses and subjects) in accordance with Investigation Guidelines, UN Administrative Instructions and the framework of Administration of Justice within the UN.
– Gather and analyse physical evidence, including forensic evidence, to establish facts.
– Prepare reports based on the available evidence and the investigation findings, such as: Investigation Reports (IR) in cases of misconduct; Closure Reports where no misconduct has been established; and Management – Implication Reports on systemic issues (e.g. procedural or management issues) identified during the investigation.
– Liaise with different units within UNHCR; e.g. DHRM, Ethics Office, DIST etc, in relation to the investigation function.
– Provide advice and guidance to staff members on how to report misconduct and, as may be required, how to assist in conducting preliminary assessments / investigations.
– Undertake training activities on investigations for UNHCR and partner agency staff and develop and deliver training as may be required.
– Assess initial reports of possible misconduct and enter data into I-Sight database, as required.
– Perform any other tasks in the interest of UNHCR as requested by the Head of the Investigation Service t or the Inspector General (e.g. participate in inquires, ad hoc inspections or investigations in support of other UN agencies).

– Decide on interviews to be conducted during the course of investigations.
– Decide on the appropriate, forensically and legally sound use of investigation tools, techniques and methods to be applied during the course of investigations.
– Have access to any UNHCR document, site and property related to ongoing investigations.

– Graduate degree (equivalent of a Master¿s), in Law, Criminology, Criminal Justice, Public Administration or related subject bearing on the conduct of investigations in administrative and/or criminal law contexts, plus minimum 8 years of previous relevant work experience in the field of criminal or administrative investigations and application of law. Undergraduate degree (Equivalent of a BA/BS) plus 9 years or Doctorate degree (Equivalent of a PhD) plus 7 years of previous relevant work experience may also be accepted.-
– Working knowledge of UN administrative disciplinary rules and regulations.
– Certification as Fraud Examiner or relevant work experience related to financial fraud investigations.
– Ability to communicate clearly and effectively, both orally and in writing, including the preparation of clear and concise reports.
– Honesty and integrity in the highest degree.
– Resourcefulness, initiative, maturity and judgment.
– Excellent command of written and spoken English.

– Familiarity with UN justice system and knowledge of the law of the international civil service as related to investigations, and staff misconduct.
– Experience of criminal or administrative investigations related to sexual exploitation and abuse and sexual harassment.
– Working knowledge of digital forensic tools, methodologies, protocols and techniques (field acquisition and data analysis), digital forensic investigations and evidence handling applied to data storage devices and digital devices such as mobile phones, tablets, external media and other electronic devices, emails, social media and messaging systems.
– Working knowledge of French and other UN languages.


All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Position Competencies
C001L3 – Accountability Level 3
C002L3 – Teamwork & Collaboration Level 3
C003L3 – Communication Level 3
C004L3 – Commitment to Continuous Learning Level 3
C005L3 – Client & Result Orientation Level 3
C006L3 – Organizational Awareness Level 3
M001L3 – Empowering and Building Trust Level 3
M006L3 – Managing Resources Level 3
M004L3 – Strategic Planning and Vision Level 3
M003L3 – Judgement and Decision Making Level 3
X001L3 – Analytical Thinking Level 3
X005L3 – Planning and Organizing Level 3
X007L3 – Political Awareness Level 3
Additional Information
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Closing Date
Please note that the closing date for positions advertised in the Addendum 1 to March 2022 Compendium is Sunday 15 May 2022 (midnight Geneva time).


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