Summer Students – Member Service Representative, Travel Stores

  • Contract
  • Canada

CAA North & East Ontario

LOCATIONS: 2 Locations

Thunder Bay Travel Store – 585 Memorial Avenue, Thunder Bay, ON

Sudbury Travel Store – 100 Donna Drive, Sudbury, ON

TERM: Full-Time, Contract ending August 27

WAGE: $16.00 per hour + Commission

The Member Service Representative works with CAA members to sell and renew memberships, produce triptiks, provide CAA materials and sell merchandise. Participation in consumer information sessions and other travel-related events may be required.

Job Duties

Provide members with Auto Travel materials and related services including triptiks, maps, and tour books

Sell, upsell, and renew memberships

Promote and sell travel merchandise

Answer member/client inquiries

Qualifications and Skills: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Enrolled full-time in the previous academic year and returning full-time in the upcoming academic year

Students registered in Travel & Tourism program or related discipline preferred

Excellent customer service skills

Excellent attendance and punctuality

Fluency in both official languages is an asset

Proof of COVID-19 vaccination is required for all CAANEO employees

Employment is contingent on a successful Criminal Background Check and reference check.

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

Apply to [email protected]

CAA North & East Ontario’s success depends on great people. If you are ready for the challenge, find your job here.

CAA North & East Ontario offers a wide range of career opportunities in our Head Office / Administration Center (Finance, IT, Marketing etc); our award winning Call Centers; Emergency Roadside Assistance and our full service CAA Stores. We are an equal opportunity employer with some excellent benefits.

If you are interested in submitting a general resume, please send it to [email protected] indicating which position you would be interested in.

Why work with us?

We help people develop their professional interests and support career development within the Club

We pay 100% of the individual full time employee premium for health/dental/insurance plan coverage*

(* for employees working a minimum of 30 hours a week for a minimum of one calendar year)

Generous paid time off policies

Defined Contribution Pension Plan

Our members are the best, and all our full time staff are members!

(* for employees working a minimum of 30 hours a week for a minimum of one calendar year)

We do good things for people. As a not for profit, we advocate for passenger rights and safety on the roads. We sponsor car seat clinics; offer free battery tests and a host of other member services.

We offer Educational Travel Tours (familiarization trips) to our travel employees.

Generous discounts on merchandise sold in stores and applicable discounts on travel.

You will not be bored! We are a medium sized employer (less than 200 employees) who do a lot of interesting things.

That means our employees are empowered to ask questions & provide input and we can act on it quickly.

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