JOB DESCRIPTION

D

Family

Family

NOA

National Professional Officer

Reason

Regular > Regular Assignment

2025-09-01

August 24, 2025

Assistant Resettlement and Complementary Pathways Officer

Organizational Setting and Work Relationships
The position for Assistant Resettlement and Complementary Pathways Officer may be based in Field Offices, Country Operations, Regional Bureaux or Headquarters.

The incumbent’s primary role is to assist resettlement and complementary pathways activities in his/her Area of Responsibility (AOR). Under supervision, the incumbent assists in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement and complementary pathways countries, IOM and NGOs, a continuous support to resettlement and complementary pathways operations by ensuring that polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies.

The Assistant Resettlement and Complementary Pathways Officer takes part in assessing cases for resettlement and/or complementary pathways, conducting interviews as well as monitoring procedural compliance and quality of case submissions. The incumbent does not normally have managerial responsibilities though it rests upon the supervisor of the post to make time specific arrangements subject to a given situation.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Stay abreast of political, legal, social and economic developments that have an impact on the protection environment.
– Assist in implementing Standard Operating Procedures (SOPs) for promoting the resettlement of persons of concern as protection tool and promoting access to complementary pathways for admission in the context of comprehensive solution strategies.
– Assist in the development of country resettlement and complementary pathways for admission strategy and annual planning exercise.
– Assist in promoting and monitoring the implementation of UNHCR’s global resettlement and complementary pathways policies, procedures and guidelines.
– Assist in guiding and capacitating the country operation to prepare consistent and quality resettlement submissions, as well as to promote and facilitate access to complementary pathways for admission to third countries.
– Assist in monitoring resettlement activities to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders.
– Identify, interview, assess resettlement needs, and process persons identified for resettlement following established procedures; undertake field missions as required; provide counselling to individuals.
– Assist selection missions by resettlement countries to the country.
– Identify, interview, and referrer accordingly persons identified with potential to access complementary pathways for admission following established procedures; undertake field missions as required; provide counselling to individuals.
– Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways for admission process; comply with UNHCR policy and guidelines on HIV/AIDS.
– Assist in mitigating resettlement or complementary pathways related fraud through oversight (including in-country travel), advice and guidance.
– Assist the country operation with group resettlement procedures, including planning, profiling, logistical arrangements, verification and post-verification follow-up.
– Maintain regular contact and close cooperation with resettlement countries and partners to ensure effective resettlement delivery and adherence to adequate protection and resettlement standards.
– Participate, where appropriate, in country-level discussions with resettlement and complementary pathways countries and partners.
– Assist in managing a process to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR’s resettlement policies and procedures, as well as on complementary pathways for admission opportunities and procedures.
– Assist in the submission of up-to-date and accurate resettlement and complementary pathways statistics, reports and needs assessments to management as required.
– Identify and recommend relevant training activities of UNHCR staff and implementing partners.
– Assist in communication with communities’ activities ensuring that persons of concern are made aware of UNHCR’s resettlement and complementary pathways procedures and have fair and transparent access to and participation in the processes.
– Participate, where appropriate, in country-level discussions with resettlement and/or complementary pathways countries and partners.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
International Law;
International Relations;
Political Science;
Social Sciences;
or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Not specified.

Desirable
Diverse field experience. Ability to understand and implement UNHCR’s policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level. Good IT skills including database management skills.

Functional Skills
UN-UN/UNHCR Mandate and Global Strategic Priorities
IT-Computer Literacy
DM-Database Management
PR-Age, Gender and Diversity (AGD)
PR-Assessment of IDPs Status, Rights, Obligation
PR-Statelessness- Principles and Procedures, operational arrangements/assistance
MD-HIV/AIDS situation management
PR-Refugee Protection Principles and Framework
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

• Extensive experience in International Refugee Protection, including Resettlement or Refugee Status Determination (including Exclusion analysis);
• Solid experience in interviewing refugees, preparing Resettlement Registration Forms, and counselling refugees and asylum seekers;
• Strong technical knowledge of complementary pathways processes or experience working in coordination with livelihoods, education, and development sectors to promote durable solutions.
• Solid experience in working in a protracted refugee situation in refugee camps or urban areas;
• Proficiency with ProGres database is essential;
• Excellent drafting and analytical skills;
• Strong skills in data management;
• Strong interpersonal skills and ability to work effectively in teams;
• Ability to work under pressure and in stressful situations;
• Ability to work independently with minimum supervision in a fast-paced environment.

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Operational context

Occupational Safety and Health Considerations:

To view occupational health and safety considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

The United Republic of Tanzania is a state party to the 1951 Convention and its 1967 Protocol relating to the Status of Refugees, as well as the regional 1969 Convention Governing the Specific Aspects of Refugee Problems in Africa. As of 31 January 2025, Tanzania registered 54,006 households/230,996 individuals, with the majority residing in the Nyarugusu and Nduta camps (a total of 190,000 individuals). Kigoma villages and Old Settlements also host approximately 40,607, with smaller communities (389) in Dar es Salaam. The overall population is composed of 176,938 registered refugees, 41,453 asylum seekers, 6,954 Not of Concern (NoC), and 5,651 Others of Concern (OoC). In the two refugee camps, Burundians constitute the majority, totalling 104,478 individuals, followed by Congolese with 85,366 individuals, 156 individuals are from other nationalities.

Tanzania’s resettlement activities have traditionally revolved around the US Refugee Admissions Program (USRAP) due to the P2 group processing modality that began in 2015.  The resettlement operation in Kasulu is currently undergoing transition from group processing to individual processing due to the USA policy changes. Referrals from the protection and medical units are bolstered to identify the most vulnerable refugees in need of resettlement. These may include refugees who have heightened vulnerabilities or specific needs, such as survivors of sexual and gender-based violence, female-headed households, children and adolescents at risk, and refugees with serious medical conditions. As for Complementary Pathways activities in Tanzania, they also require coordinated efforts to ensure eligible individuals having access to opportunities.

Living and Working Conditions:

 

Additional Qualifications

Skills

DM-Database Management, IT-Computer Literacy, MD-HIV/AIDS situation management, PR-Age, Gender and Diversity (AGD), PR-Assessment of IDPs Status, Rights, Obligation, PR-Refugee Protection Principles and Framework, PR-Statelessness- Principles and Procedures, operational arrangements/assistance, UN-UN/UNHCR Mandate and Global Strategic Priorities

Bachelor of Arts: International Law, Bachelor of Arts: International Relations, Bachelor of Arts: Political Science, Bachelor of Arts: Social Science

Certifications

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn”t require a functional clearance