How Do You Prevent Customer Service Burnout? : unjobvacanicies.com
High workloads – Constantly handling high volumes of calls, emails, or chats, especially during peak times. This can quickly overwhelm customer service teams who feel pressured to meet certain performance metrics. Lack of training – It can be stressful working in a call center without sufficient training. Companies should look into online course platforms to help train staff in the onboarding process. Emotional labor – Dealing with difficult or frustrated customers on a daily basis […]
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