ARC - American Red Cross
JOB DESCRIPTION
View Vacancy – Corporate Services Manager
Job Category
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Job Description (Roles and Responsibilities)
Main purpose of job:
The British Consulate General (BCG) in Los Angeles has an exciting opportunity for a motivated, enthusiastic, proactive, and experienced individual to join the Corporate Services Team as our Corporate Services Manager (CSM). The job holder will lead an efficient, cost effective, and professional team, and will be responsible for a wide variety of administrative, procurement, finance, estates, and VIP visit activities.
The CSM will ensure that the functioning and management of the Corporate Services team is robust and compliant in the areas of finance, HR, estates, security, IT and other associated administrative tasks. The position requires a practical, hands-on approach to ensure the functions and processes are efficient, smooth-running and represent good value for money.
As the driving force for corporate delivery, the jobholder will support the senior leadership providing corporate, financial, and local insight to inform decision making. This is hugely varied role, and no two days will be the same. BCG LA has an extremely busy and ambitious and high-profile agenda as LA moves towards the 2026 FIFA World cup and 2028 Olympics and Paralympics. The BCG LA team will be growing in the run up to these events, and the successful applicant will provide essential support to all BCG staff through their Corporate Services responsibilities.
The FCDO US Network offers a unique career enhancing opportunity and is committed to supporting its staff through a variety of benefits including generous leave, insurance packages and a highly competitive 401k programme. It also promotes a culture of flexibility which enables people to better maintain wellness through an excellent work/life balance approach that encompasses hybrid working, including flexible hours, where possible. In this role you would be working in a diverse international environment to support UK diplomats, and other country-based staff operating in the United States.
Roles and responsibilities
Strategic Planning and Leadership 10%
– Support of the corporate agenda including the delivery of the Los Angeles business plan and risk management.
– Manage the Consulate Office (currently supporting numerous different government partners), promoting inclusiveness at post.
– Ensure Consulate policies are reviewed and aligned to central FCDO policy and any local requirements.
– Lead and monitor the delivery of services against the local corporate services charter.
Delivery 70%
– Manage all corporate delivery across finance, HR, procurement, and protocol, working closely with the regional HR, finance, and procurement hubs and the Global Processing Transaction Centre (GTPC). Ensure full use of self-service access to corporate services and regionalised services.
– Management of the estate (office and residential properties), ensuring that UK and local standards are met through planned and reactive maintenance and in compliance with corporate procedures, including local and UK health and safety regulations and policy.
– Act as Procurement lead, identifying requirements, appropriate service level agreements and key performance indicators to manage and monitor supplier contracts. Manage contracts effectively and ensure they are re-tendered in good time before expiry, ensuring value for money.
– Manage the Los Angeles delegated budget in accordance with corporate policies to ensure on-budget expenditure and value for money.
– Instil a continuous improvement mentality within the team, implement corporate projects and the change management required to deliver them.
– Maintain relationships with key stakeholders internally, within regional and global hubs (finance, procurement, HR) and with external partners (US State Department, other diplomatic missions, government departments, suppliers, contractors) to maintain informed and current corporate knowledge.
Resilience 10%
– Respond to operational crisis when it arises, providing leadership and flexing team prioritisation as required.
– Ensure cross training within corporate services roles to provide resilience within the teams and across the region.
– Ensure wellbeing and engagement are maintained within the corporate services team, seeking regular feedback and embedding the values of resilience and respect.
Post Security 10%
– Act as Deputy Post Security Officer, working with the Deputy Consul General to ensure compliance to central FCDO policies. Implement remedial action arising from annual security audits
Essential qualifications, skills and experience
• A minimum of 2 years” relevant experience in a busy office environment is required.
• Experience of budget and financial management with financial literacy
• Project management experience, ensuring delivery on time and to budget, whilst also managing risk.
• The successful candidate must be very organized, detail-oriented, personable, and able to work under their own initiative. Additionally, the successful candidate must be a strong team player with excellent problem solving and judgement.
• Good communication skills, both written and verbal.
• Strong user of IT and Microsoft Office suite.
• Valid driving licence and ability to drive to the Residences when (BCG is based in Century City and CG/DCG Residences are in Hancock Park).
Desirable qualifications, skills and experience
• A previous role managing corporate services/functions for an organisation.
• Knowledge of the British civil service, British culture and protocol, Congress and US Administration, and local labor law requirements.
• Line management experience
• Facilities management experience
Required behaviours
Changing and Improving, Making Effective Decisions, Managing a Quality Service, Working Together
Application deadline
1 September 2025
Grade
Higher Executive Officer (HEO)
Type of Position
Permanent
Working hours per week
40
Region
Americas, Caribbean & Overseas Territories
Country/Territory
United States
Location (City)
Los Angeles
Type of Post
British Consulate General
Number of vacancies
1
Salary Currency
USD
Salary
$85,358
Type of Salary
yearly
Start Date
18 August 2025
Other benefits and conditions of employment
US State Department requirements, the UK Government in the US has restrictions on the type of visas our non-diplomatic staff may hold. If you are not a US Citizen or a US Permanent Resident, or the dependent of a diplomat (with an EAD card), you may not be eligible for employment with the UK government. We cannot accept student Visas (J1, F or M) nor other forms of work Visas (I, H, P). If you hold a work visa it is best to check on your eligibility to work for a foreign government before applying for a position.
You may refer to our website for additional information: https://www.gov.uk/guidance/living-in-the-usa.
All selected candidates are subject to background checks and will require a security clearance prior to starting work.
The British Embassy and its US Network embraces hybrid working. We are an organization that also recognises the critical value of team work and we embrace and endorse collaboration by ensuring that all staff attend the office flexibly yet regularly.
Please note: The British Embassy and its US Network is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communicating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.).
The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance.
Please note that the tax arrangements imposed by the US on staff working for foreign governments, as well as those imposed by the UK Treasury on British and dual nationals working for the UK Government overseas, are atypical. The UK Government cannot withhold taxes (including FICA) on behalf of a US taxpayer. Instead, a US taxpayer is required to file taxes as if they are self-employed, and a FICA allowance is granted for those required to pay the employer contribution. Certain categories of staff (for example dual UK-US nationals and some visa holders) who work at Consulates General are not subject to US taxes. For those not subject to US taxes the UK Government reduces gross pay to a level broadly equivalent to taxed net pay. There are also social security implications for dual UK-US nationals. Please keep all this in mind when looking at the salary and the benefits package. If you are offered a job with the UK’s US Network you will be given further tax and social security information relevant to your personal circumstances and place of work; you are advised to consider this information and its impact on your circumstances carefully – potentially with the advice of a tax professional – before accepting a job.
Learning and development opportunities:
The British Consulate General in Los Angeles is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communicating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.).
Additional information
Closing date of receiving applications is before 23:55 (Local Time) on 01 September 2025.
All applicants must fully complete the online application form, including the sections for employment and educational details, experience, and behaviour-based questions. Only those applications that contain all required information will be considered. To ensure the sift process remains anonymous, please do not include any personally identifiable information in your application form.
Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed.
Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
Internal candidates must inform their supervisor before they apply to a different position.
Working patterns:
This role is 40 hours FTE (full time equivalent) a week, with core working hours between 10am and 4pm. For this role, you may be required to be in the office, or visiting other sites, including the official Residence of the Consul General. Vacation and leave must be co-ordinated with others in the section and may not always be possible during busy periods.
Under US State Department requirements, the UK Government in the US may only employ, as non-diplomatic staff, persons who are US citizens, US Permanent Residents or A visa holders with EAD cards*. If you hold a visa other than an A visa you are not currently eligible to work at our office. Please refer to our website for information on exceptions to this policy at www.gov.uk/government/world/usa. All selected candidates are subject to background checks and will require a security clearance prior to starting work. Visas are acceptable at the Embassy and Consulates. The UK Mission to the UN (UKMIS) accepts G visas, and British Defence Staff (BDS) outposts accept A or NATO visas
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements
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