JOB DESCRIPTION

1. Purpose of consultancy

The purpose of this consultancy is to provide technical expertise to the MEDEVAC team. The WHO MEDEVAC project aims to provide patients from Gaza with needed urgent and lifesaving medical services and undertake effective and accountable MEDEVAC and Repatriation operations.

2. Background

The objective of the WHO Healthy Emergency and Wellbeing programme is to support the Ministry of Health in all areas of the health system strengthening: (i) service delivery, (ii) health workforce, (iii) health information systems, (iv) access to essential medicines, (v) financing, and (vi) leadership/governance. And in the context of the escalating hostility and lack of needed medical services in occupied Palestinian territory and the growing need to escalate the MEDEVAC with 14,000 patients on the waiting list and the interest of member states to support the medevacs, the main objective is to directly support the implementation of activities on Medical Evacuation from the Gaza Strip. This requires ongoing contacts with officials and representatives from health cluster partners, other technical staff in partner agencies (both within and outside the UN system), and staff of Ministries of Health (MOH).

 

3. Work to be performed

Output 1: Technical Coordination and Advisory Support

Deliverable 1.1: MEDEVAC Advisory and Focal Point Function

• Provide first-line advisory support for MEDEVAC-related queries
• Maintain ongoing technical support of MEDEVAC and repatriation activities in Jordan.
• Provide recommendations, regarding MEDEVAC criteria.

Output 2: Operational Oversight and Quality Assurance of MEDEVAC project activities

Deliverable 2.1: Project Implementation and Oversight

• Provide technical advice to ensure the alignment of contractor performance with MEDEVAC actions.
• Support integration of project work plan activities with relevant teams (medical evacuation, operations, logistics).

Deliverable 2.2: Data Analysis and Reporting

• Coordinate and facilitate periodic technical reviews to assess progress against MEDEVAC project indicators and milestones.Consolidate and analyze incoming operational and technical data to generate timely and accurate updates across internal and external reporting platforms.
  Ensure quality assurance and compliance of subcontractor deliverables and funding agreements with WHO standards and donor requirements.

Deliverable 2.3: Technical Documentation and Protocol Development

• Support development or updates of protocols, SOPs, and guidelines related to MEDEVAC and repatriation.
• Provide technical and programmatic recommendations for corrective actions.

4. Qualifications, experience, skills and languages

 

Educational Qualifications:

Essential: Minimum first university degree for lower end of range, an advanced university degree for mid and high end of range in medicine, or public health from an accredited/recognized institute.

Desirable:

• Qualification in mental health and psychosocial support.
• Additional professional training/specialization in emergency medicine, hospital management, training & education, and/or other related area

Experience:

Essential:

• 5 to 10 years of relevant practical experience within humanitarian health operations, managing/coordinating emergency services/teams in disasters and resource scarce settings.
• Relevant experience in concept note and proposal writing, log frame, budget development and program implementation, including the management of financial and human resources.

Desirable:

• Documented experience of operational and technical knowledge within the area of medical evacuations and establishing systems and processes to context due to needs.
• Previous experience with WHO, other UN agencies, , health cluster partners, recognized humanitarian organizations or non-governmental organizations and working with national authorities such as MoH is desirable.
• Related experience in development and implementation of strategies and action plans within WHO and/or UN agencies.

 

Skills/Technical skills and knowledge:

• Demonstrated expertise in health emergency operations and coordination.
• Demonstrated expertise in strategic thinking, political and stakeholder analysis, negotiation methods, leadership and development.
• Demonstrated experience in international governmental collaboration and ability to work with other agencies and development partners in middle and or low-income country settings.
• Demonstrated knowledge of clinical case management / clinical care activities, with a proven ability to identify and solve technical and any associated operational problems in difficult circumstances.
• Demonstrated professional writing and oral skills including the development of high-quality reports, oral presentations, and technical/persuasive documents for consideration at the highest level of the Organization.

Languages and level required:

Expert level in English and Arabic.

5. Location

Amman – Jordan (On-site).

6. Planned timelines (Subject to confirmation)

2.5 Months

Start date: 15 October 2025

End date: 31 December 2025

7. Medical clearance

The selected Consultant will be expected to provide a medical certificate of fitness for work.

8. Travel

The Consultant is expected to travel to Jordan. Exact dates will be provided by the responsible officer and in coordination with the consultant.

Additional Information

· This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

For information on WHO’s operations please visit: http://www.who.int.

· The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.

Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to [email protected]

· An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.

WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.

WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.

Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

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Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements