REQUEST FOR QUOTATION (RFQ) PROVISION OF SECURITY SERVICES-ONE UN HOUSE

UNDP-WSM - SAMOA


This specific tender is managed via the new supplier portal system of UNDP Quantum. If you are interested in submitting a bid for this tender, you must subscribe following the instructions in the <a href="https://UNDP.service-now.com/kb_view.do?sysparm_article=KB0014104″ target=”_blank”>user guide. If you have not registered a profile with this system, you can do so by following the link for Supplier Registration.

If you already have a supplier profile, please access the negotiation using <a href="https://procurement-notices.UNDP.org/view_negotiation_dlink.cfm?nego_id=43685″ target=”_blank”>quicklink or please login to the Supplier Portal, then search for the negotiation using the reference number UNDP-WSM-00223, following the instructions in the <a href="https://UNDP.service-now.com/kb_view.do?sysparm_article=KB0014104″ target=”_blank”>user guide.

Introduction

FOR ONE UN HOUSE IN SAMOA ON A LONG-TERM AGREEMENT (LTA) BASIS 

UNDP invites quotations for the provision of recruit, train, manage, and supervise unarmed security personnel to ensure safe access control, perimeter security, and regular patrol coverage, consistent with UNSMS requirements and local laws. The required duty locations and guard posts are at (i) Main entrance gate, (ii) Exit gate, and (iii) Patrol functions. The schedule is based on 12‑hour shifts, with an indicative staffing requirement.
The UPSS provider must deliver standard guard services including access control and visitor verification; assistance to visitors and staff; response to incidents and emergencies (security alerts, fire alarms, medical events, and other urgent situations); and regular patrols, where guards assigned to patrol duties must patrol at least once every hour. The provider must maintain a 24‑hour duty log, prepare clear written reports, and submit incident reports within 24 hours to the Contract Officer. The contract requires strong operational resilience and supervision. The provider must be able to deploy replacement personnel quickly, with standard replacement within 2 hours and emergency replacement in less than 45 minutes. The provider must also demonstrate capacity to manage personnel effectively, provide female guards when required, ensure staff are properly rested and managed in line with labour laws, and comply with employment requirements, including duty-hour limits, rest periods, and leave provisions described in the Schedule of Requirements. 



Interested suppliers must submit their offer directly in the system as instructed in the solicitation document, following the instructions in the available user guide. In case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in guides available in the UNDP website: <a target="_blank" href="https://www.UNDP.org/procurement/business/resources-for-bidders” rel=”noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer”>https://www.UNDP.org/procurement/business/resources-for-bidders. Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.

 

Search for the specific tender using search filters and subscribe to the tender in order to get notifications in case of amendments of the tender document. If you need support with the online system, you can contact the contact details of this tender as indicated in the solicitation document.


Pre-bid conference Will be conducted

Date: 25 March 2026

Time: 14:00 hours/2:00 pm

Time zone: West Samoa Time (WST)

Venue: One UN Conference Room

or

online through the link below

Meeting URL: <a target="_blank" href="https://UNDP.zoom.us/j/86159381266?pwd=Loaia9MMbGpRS8FDdolpDmGAXU9t0x.1&from=addon” rel=”noopener noreferrer”>https://UNDP.zoom.us/j/86159381266?pwd=Loaia9MMbGpRS8FDdolpDmGAXU9t0x.1&from=addon 

Platform: ZOOM

Meeting ID: 861 5938 1266

Passcode: 114321

The focal point for the arrangement is:

E-mail: procurement.ws@UNDP.org

Office Telephone: +685 23670

Designated position: Procurement Unit

Minutes of the Pre-bid conference will be disseminated by Quantum’s messaging to all interested suppliers


UNDP Samoa MCO

Procurement Unit 

Documents :

<a href="https://UNDP.sharepoint.com/sites/Docs-Public/Procurement/Forms/AllItems.aspx?env=Embedded&isAscending=false&FilterType1=Text&sortField=Modified&FilterField1=NegotiationNumber&FilterValue1=UNDP-WSM-00223″ target=”_blank”>Negotiation Document(s)
(Before Accessing other negotiations Document(s), please click on <a href="https://UNDP.sharepoint.com/:f:/s/Docs-Public/Ej0xTIhAuoZGr2MQnl3LcVMBYpIajxUk8mAyieFewxB7nQ?e=oK2ob7″ target=”_blank”>this link)

Sustainable Procurement Indicators : Social – Gender issues / requirement of bidders to demonstrate commitment to integrate gender mainstreaming in the project’s approach and personnel structure; / Contract terms & conditions, KPIs and performance evaluation
Social – Human rights and labour issues / requirement to abide by relevant industry’s collective labour agreements / Evaluation criteria

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