
IOM - International Organization for Migration
JOB DESCRIPTION
Key Responsibilities
- Support the daily operations of the facility, according to the instructions of the facility coordinator and work to create a supportive and protective environment, working individually and collectively with the UMC.
- Ensure security of accommodated UMC at all times, including during night, weekends and public holidays. In the event of a crisis or urgency, undertake incident management, inform other staff and/ or the supervisor and receive relevant instructions and notify local authorities if needed according to relevant instructions. Taking measures for the prevention of damages of equipment and building structures of the facility, while training UMC in respecting and functionally using them.
- Have an overview of the general hygiene and living conditions in accommodation rooms, in cooperation with the UMC and facility staff (cleaners) and based on the daily routines and regulations identified in the facility.
- In cooperation with other staff members in the facility, organize the UMC’s daily routine and structured daily activities, in the context of the implementation of the individualized daily schedule. Provide support to educational and recreational activities, as needed.
- Escort them to social and/or medical services when necessary.
- Support the UMC on night-time preparations and be present during night shifts.
- Assist with the distribution of basic goods. Notify the supervisor if further items and distributions are needed and care for on time replacement, reception and storing of the items.
- Check the conditions of food and ensure that all meals are served in the agreed times.
- Assist the UMC in accessing laundry services and issue laundry schedules.
- Perform such other duties as may be assigned.
Required Qualifications
Education
- High school degree/certificate with relevant working experience; or
- At least certified two years work experience on care and protection of Unaccompanied Minors.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Previous experience in a similar role preferred;
- Previous experience at an IOM Emergency Accommodation Facility will be considered an asset;
- Familiar with direct assistance to migrants and/or refugees preferred;
- Experience in working in a multi-cultural environment an advantage.
Skills
- Computer literacy in standard software applications (MS Office, etc) will be considered an asset;
- Willingness to work in day/night shifts, during holidays and weekends;
- Valid driver’s license with at least five years driving experience an advantage.
- Good communication skills, personal commitment, efficiency and flexibility.
Languages
REQUIRED
For this position, fluency in Greek is required (oral and written).
DESIRABLE
Working knowledge of English, French or any other language of communication with beneficiaries an advantage.
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
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