JOB DESCRIPTION

View Vacancy – Corporate Services Assistant, Corporate Services, Ankara (TUR25.328)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory

Finance

Job Description (Roles and Responsibilities)

Who are we?

The British Embassy in Ankara is part of a worldwide network representing British political, economic and consular interests overseas and is looking for a Corporate Services Assistant to support its core business of the Corporate Service (CS) team members in managing their daily workload and act as a backup officer of the Finance, Government Relations and Customs Officers, and the Receptionist when required.

Under the supervision of the Deputy Corporate Services Manager, the Corporate Services Assistant will be responsible for performing routine duties, such as drafting and sending correspondence, providing customers with information, maintaining office files, and managing schedules.

Role and responsibilities:

Finance:

• Acting as backup Finance Officer for daily operations (e.g. Sending invoices to GTPC, drafting bank letters);
• Arranging the storage as needed;
• Following the direct debit invoices;
• Preparing invoices for Church, RLC and British Embassy School Ankara;

Customs & Protocol:

• Assisting in car transfers, customs declarations, vehicle checks, UAF and heavy baggage arrangements;
• Assisting Customs Officer with other tasks when required (i.e. activation of utility services, archiving, drafting takrirs and MFA letters etc.);
• Payment of utility bills;
• Clearance of diplomatic bags;
• Acting as backup Customs Officer.

Receptionist

• Covering reception, transport management and stationary duties in the receptionist”s absence or during busy times.

Other:

• Updating accommodation files;
• Other corporate services duties as assigned by the Line Manager.

Essential qualifications, skills and experience

Our ideal candidate shows:

• Proficiency in English at B2 level and Turkish at a C1 including excellent written and spoken skills (under the Common European Framework of References for Languages*).
• Bachelor’s degree (Accounting (Office management, Customs, Logistics, International Trading), Finance, Business Administration, International Relations or other related departments);
• Valid and clean driving license (5+ years of driving experience is a must);
• Good writing skills;
• High motivation and energy;
• Excellent interpersonal skills with a strong customer focus;
• Numerate reliable and able to work under pressure and on own initiative following compulsory rules and procedures;
• Ability to pay attention to details;
• Self-starter and proactive;
• Fully conversant with Microsoft Office (Word, Excel, Outlook);
• High level of organizational skills and ability to multi task and deliver high quality work to deadlines;
• Diplomacy and sensitivity when dealing with clients;
• High level of confidentiality;
• Ability to meet strict deadlines.

Desirable qualifications, skills and experience

Nice to have:

• 1 year of experience in a similar job;
• Experience in an international working environment.

Required behaviours

Communicating and Influencing, Delivering at Pace, Making Effective Decisions, Managing a Quality Service, Seeing the Big Picture, Working Together

Application deadline

15 October 2025

Grade

Administrative Assistant (AA)

Type of Position

Full-time, Permanent

Working hours per week

36.25

Region

Europe, Eastern Europe & Central Asia

Country/Territory

Turkiye

Location (City)

Ankara

Type of Post

British Embassy

Number of vacancies

1

Salary Currency

USD

Salary

USD 1,786

Type of Salary

monthly

Start Date

20 November 2025

Other benefits and conditions of employment

This is a full-time permanent contract for 5 working days (36 hours and 15 minutes net) per week. Normal working hours are from Monday to Friday and from 08:45 to 17:00 but flexible depending on operational needs on the ground.

The monthly salary for this position is $1,786.00 USD gross, paid in 12 instalments, AA level. Please note that staff members are responsible for paying any income tax required by local law.

All applicants should have the right to live and work in Türkiye. The British Embassy does not sponsor work permits.

We offer a benefits package including:

• A minimum of 25 days annual leave per year (calculated pro-rata) starting from the first day of employment;
• Two days working from Home per week (for applicable positions);
• Optional Private Health Insurance (The Turkey Network will pay 80% of the premiums for staff and 60% of the premiums for spouses and children);
• Comprehensive leave, such as maternity, paternity, adoption, compassionate, and development leave;
• Employee Assistance Program (Confidential support for mental health);
• Performance related bonus;
• Time off in Lieu or overtime pay;
• UK and Turkish public and privilege holidays (Total of 14 days per year);
• A good work-life balance and positive working environment;
• Access to the FCDO learning & development (L&D) platform for career enhancement and progression;
• The opportunity to work in an international, diverse, and inclusive environment;

The successful candidate will be subject to professional background check, security clearance and a probation period of 2 months.

Staff recruited locally by the British Consulate General in Istanbul and the British Embassy in Ankara are subject to Terms and Conditions of Service according to local Turkish employment law.

British Diplomatic Missions are equal opportunities employers, dedicated to inclusivity, a diverse workforce and valuing difference. We are committed to developing a learning organisation that enhances business performance, maximises our staff’s potential and encourages staff innovation and development.

Please note that the salaries paid to staff who are exempt from income tax in Türkiye and to those who have already retired from SGK will differ from the salary advertised for the role. Further details can be provided by the local HR team.

Additional information

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

FCDO does not pay for travel related expense incurred in interviews (including Security Check) or accept any financial risk, including cancelation or reschedule costs. The FCDO will not meet the costs connected with relocation if offered a position.

*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

This role includes a reserve period of 12 months. If a similar role becomes available during this time, appointable candidates may be considered in merit order without the need to reapply.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements