JOB DESCRIPTION

It”s a great feeling to work for a company that does so much good for others around the world!

Education: Required – High school diploma or equivalent.
Preferred – Certified Doula.

Experience: Required – With high school diploma or equivalent, 1-year related experience and/or training in a related field.

Summary: Doulas are a vital asset for improving pregnancy, birth, and postpartum outcomes for women and a natural extension of the support circle that nurtures the mother, expecting partners, and family. The doula”s responsibilities include providing physical, emotional, and informational support to women in the Healthy Start Program. The doula will educate pregnant women on techniques that improve comfort, answer questions, and address concerns during pregnancy, birth, and postpartum.

Essential Functions:
1. Provide the mother emotional, physical, moral, and educational support, especially when the father and other close relatives are unavailable.
2. Listening to the mother”s concerns and questions in a kind, nonjudgmental way and offering the best possible advice based on the doula training received.
3. Attend prenatal meetings to get to know the mother and establish her birth preferences and other requirements.
4. Remain with the mother throughout labor and provide physical and emotional support during and after childbirth.
5. Visit the mother”s home once she has been discharged from the hospital and assist with infant care education.
6. Schedule and attend prenatal and postpartum appointments with clients.
7. Provide practical support and advice to the mother after childbirth, such as organizing the nursery, running errands, and helping with breastfeeding.
8. Research, network with other doulas and m
9. others, and attend workshops and webinars to stay current on childbirth support, birthing techniques, and prenatal and postnatal care.
10. Complete Doula training and certification requirements in a timely manner and always use techniques learned to meet the job requirements of this position.
11. Report any questions, issues, or concerns regarding the client to the program director immediately and within the same day the concern is received/ takes place.
12. Attend ongoing, evidence-based training, i.e., family planning, early education, social services, life-skills training, labor coaching, breastfeeding education and counseling, and other relevant training assigned by the program director.
13. Maintain BCFS HHS”s professional and ethical standards of conduct outlined in the employee handbook, including demonstrating respect for agency staff, children, and community members and complying with the required dress code at all times.
14. Exceptional communication and interpersonal skills.
15. Comply with safety procedures in accordance with program requirements.
16. Meet all deadlines by the program director and federal partners.
17. Performs other duties as assigned.

Measurable Deliverables:
1. Provide Doula services to 20-30 Healthy Start Tyler pregnant women participants annually.
2. Schedule and visit with participants at least three times during the prenatal phase.
3. Attend 1 -2 births per month
4. Schedule and attend three postpartum visits with the mother.
5. Document client visits, interactions, outcomes, and education provided to participants in Salesforce within two business days.
6. Submit a synopsis of birth and three months postpartum encounters and enter in Salesforce within two business days of visit.
7. Complete the birth plan with prenatal doula participants by 30 weeks gestation or upon enrollment for clients enrolled during the third trimester.
8. Contact potential doula within three business days for referral.

Requirements:
1. Maintain current licenses and certificates required for the position, including but not limited to Driver’s license, First Aid, CPR, AED, and Doula certification.
2. Meet all federal and state regulatory guidelines and standards applicable to this position.
3. Pass a pre-employment drug screen and random drug screens throughout employment.
4. Provide proof of work eligibility status upon request.
5. Pass pre-employment and biennial criminal background checks.
6. Available for on-call for emergencies.
7. Drive a vehicle and comply with safety procedures in accordance with program requirements.
8. Demonstrate the ability to:
a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
b. Communicate effectively in writing and verbally in English (Spanish highly preferred).
c. Work in a fast-paced environment and always maintain emotional control and professional composure.
d. Organize and prioritize responsibilities and duties efficiently.
e. Provide crisis intervention according to training provided by BCFS HHS when needed to maintain a safe environment.
f. Maintain computer literacy required to meet the responsibilities of the position.
g. Maintain confidentiality in all areas of the service population and program operations.
9. Bilingual preferred (Spanish).

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities per grant requirements to this job at any time.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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