JOB DESCRIPTION

Description

International Organization for Migration is hiring a EC-CO-008/25 The consulting will be focused on ensuring that the electronic visa issuance system responds properly to the real needs of the business and users, through specialized knowledge of the consultant to

Project Context and Scope

The solution contemplates the analysis, design, development and implementation of improvements to the Electronic Visas System (E-VISAS), according to definitions of architecture, and the technical specifications defined by the Ministry of Foreign Affairs and Human Mobility, framed in the Government Safety of Information Scheme (EGSI V3), and the current laws and regulations.The implementation of the modifications in the environments of: Development, Tests and Production, and the transfer of technical and functional knowledge of the solution is included.The improvements must be transversalized to all visas, as long as these improvements are applicable taking into account the particularities of each visa.
Likewise, the pace to quality and putting in production of the functionalities that were delivered in the development and testing environment (International Protection Module) is contemplated within the framework of the improvement project executed by the IOM, which was suspended by policies of the new government of the United States.

Organizational Department / Unit to which the Consultant is contributing

In coordination with the IOM Protection Unit Ecuador, the consultant will provide services under the direction of the Ministry of Foreign Affairs and Human Mobility / General Coordination of Information and Communications Technologies / Directorate of Design and Implementation of Information Technologies.
Tasks to be performed under this contract

The consultant will be the business expert (Business Exper/Sme-Subject Matter Expert, and will ensure that the software meets the real needs of the users and the functional area through their deep knowledge of the domain of the business. Among its tasks are:

Explain business processes to the technical and product team.
Collaborate in the definition of functional requirements and business rules.
Validate that the proposed solutions are consistent with the business.
Propose improvements or adjustments based on the real domain experience.
Participate in the prioritization of functionalities.
Support in the functional validation of deliveries (UAT – User Acceptance Testing).
Serve as a link between end users and the technical team.
Identify functional risks, exceptions or special cases that must be contemplated.

Example: In a banking system, the business expert can be an operations chief who knows how transactions are processed internally.

In addition, the consultant will be in charge of verifying that the software works correctly and meets the defined requirements (QA – Quality Assurance Tester), for which it will execute the following tasks:

Analyze functional and technical requirements to understand what should be tested.
Design functional, technical and/or automated tests.
Execute manual or automatic tests (depending on the context).
Report bugs and monitor your resolution.
Validate corrections and regressions in new versions of the software.
Participate in the definition of acceptance criteria together with the product Owner and the technical team.
Document test plans, traceability and results matrices.
Support in loading, performance, safety or specialized tests (if applied).
Validate versions in development environments, QA or pre -production.
There may be manual tests, automatizers or tests with technical specialization (technical QA).

Performance indicators for the evaluation of results

REQUESTDELIVERYParameterization of option Expansion of correction *Product 1Generation of an extension option for the term of the processing by processingOption time parameterization Processing suspension*Generation of an option that allows to suspend the procedure *Return to correction or interview from official profile *Change of procedure management time by category of visa and associated services *Alarms in the system *Alarm parameterization in the international protection process *Procedures report on applicant tray to validate management *Preliminary presentation of the visualize if there were errors before sending the visa to the citizen *Shipping notifications to secondary emails.Independent of the process *Product 2Generation of notifications by the groups of visas and associated services (diplomatic, ordinary and international protection) *Shipping notifications to secondary emails, for international protection and diplomatic visasSauge for voluntary cancellations *Standard regularization processes *Use of more than one user profile for an official *Handling of schedules for interview management *There should be no interview for diplomatic visas, neither for minors nor of legal age *Restructuring of the procedures of proxies and legal representatives for all groups of visas (diplomatic, ordinary and international protection) * *Allow the official to change the type of visa because the diplomatic citizen does not always specify well the type of visa that corresponds *Loading files attached to the file of a person *Option generation that allows the process to be reactivatedProduct 3Reprocessing requests and payment vouchersEnabling procedures in draft state when the payment has been made (financial profile)Generation of simultaneous interviews for permanent residence visasEnabling change of interview mode in the supervisor profileUnification of user accounts in case of double creationRegistration of credit notes and association to the corresponding invoice.Product 4Generation of User Profiles for Specific Permissions *Trades generationGeneration of visa request procedures, trade ex officio or related services *Product 5Single identification number generation per person *Corrections attributable to the administration (audits) and marginations.ASSIGNMENT OF REQUIREMENTS FOR PROTECTION PROCESSESProduct 6Linking members for interviews.Parameterization of photography size for international protection respecting minimum requirements.Configuration and customization of the category of legal and proxy representatives adapted according to the family link for the international protection module.Profile creation of international protection visasChoose the type of visa and time.Identify extemporaneous applicationsProduct 7Creation of Accounts and Linking Procedures for Brito, Airport and NNAOptimization of Power Automate Transactionality FlowsExtraordinary review of review.Product 8Review – User ServiceADMINISTRATIVE PROCEDURES: Exit permit, copy of file, resignation, withdrawal, record of refuge condition.Product 9Linking visa procedures and their corresponding purification of information (Esigex and ViT), of migrated informationStabilization and final deliveryProduct 10
Education

The consultant must have the following profile:

Third level professional in information technologies with extensive experience in quality control

Find in the city of Quito – Ecuador

Experience

At least 8 years of experience participating as a quality control expert in processes similar to the contracting object developed in C# .net Core and Angular.
At least 5 years of experience participating as an expert of requirements in processes similar to the object of this consultancy for which it must present the certificates that support their participation in these projects.
Experience in lifting requirements and processes, must present certificates that support your knowledge.
Experience in agile methodologies.
Knowledge in process modeling.
Languages

IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Travel required

All activities will take place in Quito, Ecuador.

Required Competencies

IOM’s competency framework can be found atthis link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies– behavioural indicators

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website:IOM Careers and Job Vacancies

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements