WFP - World Food Programme
JOB DESCRIPTION
Job Summary
Local Consultant to support Saranda municipality to implement SOPs for internal migration, return and reintegration of migrants and diaspora engagement contributing to the successful implementation of the project “Strengthening Local Institutional Capacities on Migration in Albania”
Key Responsibilities
Tasks to be performed under this contract
The consultancy will take place in the period between tentatively 01.10.2025 to 31.08.2026 following the below tasks and responsibilities:
Overall Objective of Assignment:
Under the overall supervision of the Head of Office and direct supervision of the IOM Project Coordinator and in close coordination with the Project Implementation Unit, the local consultant will be responsible for supporting the Saranda Municipality to implement SOPs for internal migration, return and reintegration of migrants and diaspora engagement.
More specifically the local consultant based at the Saranda Municipality, will be responsible to:
- Support the Municipality of Saranda to implement the new Standard Operating Procedures (SOPs) on internal migration, return and reintegration of migrants and diaspora engagement in a gender and minority inclusive way, based on such principles as:
- Accessibility and Inclusivity:
- Equal opportunities for all potential migrants, returned emigrants and diaspora representatives, regardless of background, abilities, or circumstances.
- Comprehensive guidelines and services in understandable languages and accessible formats, ensuring that the information provided about opportunities and rights is easily accessible and comprehensible.
- Support for underrepresented groups such as women, persons with disabilities, and ethnic minorities, thereby creating an equal and supportive system for all.
- Individualized Approach:
- Support considers the unique circumstances of each migrant and their families.
- Ensures that potential internal migrants, returned emigrants and diaspora representatives receive the necessary information and appropriate references for the migration process.
- Assists internal migrants, returned migrants and diaspora representatives in making informed decisions and exploring the migration process with confidence and ease.
- Equality and Non-Discrimination:
- Equal opportunities to seek and secure employment for all individuals, regardless of race, gender, religion, or socio-economic status.
- Fair treatment and equal access to resources, opportunities, and services for all migrants.
- Promotion of a respectful environment where all migrants are treated fairly.
- Ensures that all migrants have a fair chance to pursue their employment aspirations without prejudice or unequal treatment.
- Principle of Subsidiarity:
- Enables quicker responses tailored to the specific needs of migrants and local communities.
- Migration policies and practices are adapted to the unique circumstances of each municipality.
- Promotes better outcomes for internal migrants, returned migrants and diaspora representatives.
- Standards to be followed:
- Professional and Friendly Approach: exhibit a professional yet friendly demeanor, demonstrating attentiveness and sensitivity to each individual”s circumstances.
- Tailored Information and Services: Information and services must be customized to the specific situation and needs, utilizing clear and comprehensible language.
- Building Trust: foster a trusting relationship with individuals by treating them with respect.
- Effective Communication: engage actively in communication to fully understand the potential migrant’s situation, enabling the provision of appropriate alternatives and referrals to necessary services.
- Continuous Improvement and Knowledge Sharing: continuously update their knowledge and practices based on lessons learned from previous experiences and share this knowledge with colleagues to ensure ongoing improvement.
- Confidentiality and Data Protection: handle all collected information with confidentiality, obtaining prior approval from the potential migrant in compliance with data protection legislation.
- Accurate Documentation: ensure the accurate preparation and completion of forms during the interviewing of potential internal migrants, returned migrants and diaspora representatives.
- Support the Municipality of Saranda in the distribution of a set of Tailored Explanatory Guidance Materials of the legal and institutional frameworks for specific target groups, including migrants, women, and minorities, focusing on internal migrants, returned migrants and diaspora engagement.
- Support in delivering services in several channels including: ”in-office” service provision, online service provision and through outreach and awareness raising activities in the territory of the municipality.
- Contribute to the organization of capacity-building activities, orientation sessions, on the job training, etc. for local government agencies and central government agencies at local level related to the internal migration, return and reintegration of migrants and diaspora engagement.
- Support the Municipality of Saranda in promoting employment for internal migrants, reintegrating returned migrants, and encouraging diaspora investments, while strengthening interinstitutional coordination and migration stakeholders” engagement.
- Data collection related to internal migration, return and reintegration of Albanian emigrants, diaspora engagement in local development at the Municipality of Saranda.
The consultant will prepare and submit monthly reports that describe activities, accomplishments as well as issues and concerns impeding the progress in fulfilling the tasks by the last working day of the corresponding month.
The monthly reports should include periodical and cumulative information (quantitative data and qualitative analyses) on the below:
- data on internal migrants, returned migrants and diaspora representatives and services requested,
- distribution of informative materials/brochures to inform migrants about available services at local level,
- distribution of the set of Tailored Explanatory Guidance Materials of the legal and institutional frameworks for specific target groups, including women, and minorities, focusing on potential migrants,
- access on services delivered in several channels including: ”in-office” service provision, online service provision and through outreach and awareness raising activities in the territory of the municipality,
- highlight any success stories and testimonials from assisted migrants.
The engagement of the local consultant will take place for 11 months Mon – Fri 8 hours/day, based at the Municipality of Saranda in close cooperation with the municipality staff assigned on Migration and Diaspora issues.
The sign in and sign out timesheet, as well as the monthly reports, will be applied by signature of consultant and verified by the responsible person at the Municipality of Saranda.
Performance indicators for the evaluation of results
• timeliness,
• responsibility,
• initiative,
• communication,
• satisfactory completion of tasks indicated in this ToR;
• quality of products delivered.
Required Qualifications
Education
- Completed university degree from an accredited academic institution in social sciences, law, economy or other related areas. Postgraduate studies (Master or PhD would be an advantage).
Experience
- At least 3 years of relevant professional experience.
- Relevant experience related to migration, employment or local government would be an advantage.
Skills
- Ability to communicate with a wide range of stakeholders (public authorities, local authorities, migrants, private sector, etc.)
- Ability to maintain accuracy & confidentiality in performing responsibilities.
- Good communication skills in both written and oral form.
- Strong interpersonal & intercultural skills with attention to detail.
Languages
Fluency in Albanian and English is required (oral and written).
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Travel required
YES, only in case requested by IOM
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Interested candidates are invited to submit their applications following the guidelines on IOM Albania website: https://albania.iom.int/job-vacancies.
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
- No late applications will be accepted.
- Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
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