JOB DESCRIPTION

The International Rescue Committee (IRC) responds to the world”s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world”s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you”re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

JOB OVERVIEW

The WPE
Senior Case Management and Community-Based Protection Officer leads the
implementation and quality assurance of gender-based violence (GBV) case
management services and community-based protection activities. The position
includes direct supervision and technical support to WPE case management staff,
ensuring that all interventions are survivor-centered, confidential, timely,
and aligned with GBV guiding principles. This role is critical for managing
IRC’s Cash for Protection interventions and the Emergency Case Management Fund,
overseeing data management via GBVIMS, and coordinating with communities to
strengthen referral pathways and localized protection mechanisms, particularly
in areas affected by conflict or displacement. The Officer also acts as a key
focal point for the Women Rise project implementation at field level and leads
the design and implementation of Community-Based Protection (CBP) strategies to
reduce GBV risks, empower women and girls, and reinforce community-led safety
mechanisms. This includes facilitating community engagement processes such as
safety audits, participatory risk assessments, and the identification and
capacity strengthening of women-led groups and local protection structures to
ensure sustainable, context-relevant GBV prevention and response efforts. In
addition, the Officer plays a key role in stakeholder engagement and
coordination, fostering collaboration with local authorities, civil society
actors, and humanitarian partners to strengthen the GBV response system . The role includes the development and delivery of
training programs and capacity-building initiatives for IRC staff, partners,
and community actors on GBV case management, safeguarding, referral mechanisms,
and community-based protection approaches.

KEY
RESPONSIBILITIES

1. Case Management Supervision and
Quality Assurance
Supervise and mentor
case workers to ensure the delivery of safe, confidential,
survivor-centered, and high-quality GBV case management services in line
with Standard Operating Procedures (SOPs), the Inter-Agency GBV Case
Management Guidelines, IASC GBV Guidelines, and the Minimum Standards for
GBViE.
Oversee the
implementation of GBV case management in accordance with ethical and
safety principles, ensuring adherence to the core GBV guiding principles:
safety, confidentiality, respect, and non-discrimination.
Directly manage complex and high-risk GBV cases when necessary,
ensuring ethical, survivor-centered support and timely service provision.
Ensure proper use of
GBVIMS for accurate and secure case documentation and reporting, in
compliance with data protection protocols and information-sharing
guidelines.
Monitor service
quality through regular case review sessions, individual supervision, and
team meetings; provide structured feedback and support professional
development.
2. Cash for Protection and
Emergency Case Management Fund Implementation
Coordinate the
implementation of IRC’s Emergency Case Management Fund and Cash for
Protection interventions, ensuring timely and needs-based responses to
urgent protection risks of women and girls.
Maintain detailed
records of support provided, ensuring compliance with eligibility
criteria, documentation standards, and financial accountability.
Liaise with finance,
MEAL and protection teams to ensure effective
coordination and reporting of protection cash support interventions.
3. Capacity Building and Staff Development
Identify the
capacity-building needs of WPE CM staff and deliver on-the-job mentoring
to improve technical skills in GBV case management, psychological first
aid (PFA), risk mitigation, and use of GBVIMS.
Support the
professional growth of team members through development plans, performance
reviews, and peer learning.
Act as a field-level
mentor in the Women Rise initiative, fostering continuous learning,
empowerment of staff, and quality service delivery.
4. Community-Based Protection and Engagement
Design and
implementation of community-based protection initiatives, based on safety
audits, risk assessments, and community dialogues focused on GBV risk
reduction and accountability.
Support the
identification and engagement of women-led groups and community protection
structures to strengthen local GBV prevention and response mechanisms.
5. Referral Pathways and Coordination
Lead on maintaining
and regularly updating service mapping and referral pathways, ensuring
they are functional, survivor-centered, and widely disseminated among
service providers and communities.
Actively participate
in local inter-agency GBV coordination mechanisms, contributing to
collective response efforts and advocacy.
6. Reporting
Ensure timely and accurate completion of case documentation,
activity reports, success stories, and trend analysis for internal and
donor reporting purposes.
Support data collection and learning efforts related to GBV
response and protection cash programming; identify lessons learned and
contribute to continuous program improvement.
7. Collaboration and Representation
Foster collaboration with IRC sector teams (Health, Economic
Recovery and Development, Child Protection, Protection Rule of Law) to
support holistic service delivery.
Maintain effective relationships with local authorities, civil
society actors, and humanitarian partners to ensure coordinated GBV
response and advocacy for women’s rights and safety.
Represent the WPE program in relevant forums, clusters, and
coordination platforms as assigned.

JOB REQUIREMENTS
Education:
Master’s degree or higher in social work, psychology,
sociology, pedagogy or a related humanitarian or social science field.
Experience:
Proven experience in
implementing GBV case management services, with a strong understanding of
the Inter-Agency GBV Case Management Guidelines, GBVIMS, and the Minimum
Standards for GBViE in humanitarian settings.
At least 2 years of experience in supervising and mentoring case management or
protection teams, including performance management, coaching, and capacity
building.
Experience in
conducting community-based protection activities such as safety audits,
participatory risk assessments, and engagement with women-led groups.
Strong track record
of collaboration with multidisciplinary teams, local stakeholders, and
humanitarian partners to strengthen GBV response and referral pathways.
Demonstrated Skills and
Competencies:
Strong organizational and documentation skills, with proficiency in
office software (e.g., Microsoft Word, Excel, Google Workspace).
Experience in working with data collection platforms such as
KoBoToolbox and CommCare is highly desirable.
Excellent interpersonal and communication skills, with the ability
to work respectfully and empathetically with individuals from diverse
backgrounds and vulnerabilities.
Ability to work both independently and collaboratively within a
multidisciplinary team in a dynamic humanitarian context.
Fluency in Ukrainian and English is required.
Strong commitment to humanitarian values, including adherence to
safeguarding policies, the Child Safeguarding Policy, and the Prevention
of Sexual Exploitation and Abuse (PSEA) standards.

REPORTING
STRUCTURE AND TEAM COLLABORATION

Position reports to: WPE Manager

Internal collaborations within IRC: WPE Case management Officer, WPE GBV Officer

WORK
ENVIRONMENT AND OTHER RELEVANT INFORMATION

These are some examples of
other relevant information to include, but is not an exhaustive list. Include
the points that are relevant for your position or add more.
This role requires full-time work in the office
or hybrid type of working is possible after probation period
Applicants must have a home or alternate
workspace they can effectively complete their work from during regularly
scheduled work hours.
Travel to other locations is needed up to 30% of
time
Exempt from overtime
Sometimes work on weekends may be required
Work in the matrix organization
Fast pace of working, multitasking and stressful
work
The organization cares about staff and provides
flexible working options (start early-finish early, start later-finish
later, remote work)
Staff can ask for
accommodation of a workplace. Specific requests can be discussed with HR.

IRC employees are eligible to the
following benefits:
Competitive salary
Purposeful job and development opportunities
English classes and unlimited online training
courses
Life Insurance
Medical insurance for staff and family members
Free psychological support to employees and their
family members
30 calendar days of annual vacation with
flexibility beyond the legally set minimum requirements
Up to 10 days of paid medical leave

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements

Organization: International Rescue Committee