JOB DESCRIPTION

View Vacancy – DXB – Learning Content Designer (EO)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory

Learning and Development

Job Description (Roles and Responsibilities)

The British Embassy Dubai has a vacancy for a Learning Content Designer, job grade Executive Officer (EO) on a fixed-term contract for two (2) years.

The role is based within the Office of the British Embassy in Dubai, but has a global remit, working with stakeholders across the Foreign, Commonwealth and Development Office (FCDO) and servicing 17,000 staff across a global network of 281 offices.

The FCDO has set out a high ambition vision for establishing a new College of British Diplomacy as a world class institution for international relations, capability and professional development. This is a high-profile project which forms part of the FCDO 2030 agenda. We aim to situate the FCDO as the lead and main source of capability and expertise on development, diplomacy and international leadership for the UK government. Our current vision is to achieve an FCDO learning culture which equips all staff with the right capabilities and expertise in the right places to support FCDO 2030.

We are looking for an individual with excellent content design skills gained in a workplace learning and development (L&D) context who can develop high-quality, accessible and engaging content across multiple learning projects. Working under the leadership of a Learning Designer, this role focuses on writing, structuring, and shaping content for digital L&D interventions, with scope to expand into face-to-face resources in the future. You will have strong writing skills, making complex content understandable to different audiences, and ensuring it is aligned to specific outcomes and based on instructional design theories. You will be detail-oriented, with an excellent command of English and have the ability to bring content to life in an engaging way.

This is an exciting role that will evolve as the College of British Diplomacy continues to mature. The successful incumbent should expect to be flexible and adaptable to changing priorities, including working across teams. The role may require occasional international travel.

The FCDO is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We do not discriminate on any basis, including categories protected by law. In keeping with the FCDO’s commitment to disability inclusion in the workplace, hiring managers must incorporate the principles set out in the FCDO Disability Confident scheme job applications in the CBS recruitment process. Our CBS are recruited by Missions in-country in line with local employment laws.

Duties and responsibilities:

Learning content design and development

• Draft and structure learning content for a variety of digital and non-digital formats.
• Create performance support materials including job aids such as checklists, toolkits, quick reference guides and so on.
• Update and maintain e-learning products using authoring tools such as Articulate.

Content writing and standards

• Script and edit content storyboards, redraft complex language into Plain English.
• Apply appropriate content standards and style guidelines to your work.
• Use AI tools responsibly to accelerate content drafting and editing.

Quality assurance

• Lead on the quality control (QC) process for learning products, carrying out detailed reviews to ensure high standards of consistency and standardisation; review and act on user testing feedback.
• Continuously improve the QC process.

Stakeholder engagement

• Engage with multiple project stakeholders building strong relationships and demonstrating clear communication; collaborate with teammates across projects and share information effectively.

The above list is not exhaustive, and the jobholder will be required to be flexible and take on other ad hoc tasks as required.

Key behaviours required:

• Communicating and Influencing: Communicate purpose and direction with clarity, integrity, and enthusiasm. Respect the needs, responses, and opinions of others.
• Working Together: Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources, and support.
• Making Effective Decisions: Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.
• Changing and Improving: Seek out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback.
• Delivering at Pace: Take responsibility for delivering timely and quality results with focus and drive.

 

Essential qualifications, skills and experience

• 3-5 years’ experience of designing digital learning content in an L&D context, either in the public or private sector.
• Proven ability to write and edit high-quality digital learning content, apply style guides and editorial standards; excellent communication skills in English, with the ability to express ideas and messages clearly and concisely in written and oral formats.
• Experience working with subject matter experts to elicit, structure, and review content effectively.
• Awareness of and ability to use AI tools responsibly to support and accelerate content creation and editing processes.
• Experience in quality assurance of digital learning products, including reviewing user testing feedback and contributing to continuous improvement of content and processes.
• Highly organised and detail-oriented, with a commitment to maintaining high standards and consistency across deliverables.
• Proven ability to manage multiple pieces of work simultaneously, competing priorities and tight deadlines.
• Demonstrates a proactive, self-starter approach to work; able to take ownership of tasks, work independently without close supervision, and drive progress with minimal direction.

Desirable qualifications, skills and experience

• Professional qualification in L&D (e.g. CIPD, ATD, or equivalent).
• Experience using e-learning authoring tools such as Articulate Rise, Captivate or similar.
• Awareness of instructional design theories and their practical application, design thinking, user experience design and WCAG2.1.
• Experience of working in a remote team.

Required behaviours

Changing and Improving, Communicating and Influencing, Delivering at Pace, Making Effective Decisions, Working Together

Application deadline

19 October 2025

Grade

Executive Officer (EO)

Type of Position

Full-time, Fixed Term

Working hours per week

40

Duration of Post

24 months

Region

Middle East & North Africa

Country/Territory

United Arab Emirates

Location (City)

Dubai

Type of Post

British Embassy

Number of vacancies

1

Salary Currency

AED

Salary

16,492

Type of Salary

monthly

Start Date

12 January 2026

Other benefits and conditions of employment

Working hours and remuneration:

The Embassy aims to offer an attractive working environment and remuneration package for this role, which includes 25 days of leave per annum (calculated pro-rata).

The salary for this role is AED 16,492 per month.

There are no other allowances payable as part of this package. No accommodation and relocation expenses are payable in connection with this position.

This role is for a full-time employment, on a fixed term contract basis for two (2) years, subject to six (6) months’ probationary period. The contract may be extended, subject to satisfactory performance and on on-going business requirement.

The Embassy is open from Monday to Friday from 0700 to 1800 hrs. The Employee’s normal weekly working hours are forty (40) Monday to Friday (inclusive). This is inclusive of one-hour paid rest break for each five (5) hours worked; the timing of the rest break shall be approved by the Employee’s Line Manager and in accordance with operational requirements.

As this is a global role, the successful candidate should expect to be flexible and adaptable to changing priorities, including working with teams across different time zones which will sometimes involve working out of hours.

This role may require occasional international travel for business purposes. The successful candidate must be able to secure visas for these countries.

The Embassy has an active Learning and Development Committee, and the whole of Post is committed to providing the time and resources for staff to develop personally and professionally. The 70/20/10 learning and development model is applied in a flexible manner, with extensive informal and formal opportunities readily available.

The successful candidate will be required to transfer their visa under the Embassy”s sponsorship.

 

 

Additional information

How to apply:

Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.

Interested candidates must ensure that the following is fully completed:

1. Fully completed online application form which must include:
2. Fully completed education details and employment history
3. Fully completed experience, professional skills and behaviour-based sections in the online application form.

Please note: It is mandatory that all applicants complete the online application form including the employment and educational details, technical, skills and experience sections and the behaviour-based questions. Applications that are incomplete in any respect will not be considered whilst shortlisting for the next stage.

Closing date for applications is at 23:55 UAE local time on 19th October 2025.

Applications received after the stated deadline will not be considered.

Internal candidates (i.e., those employed by the British Embassies in Abu Dhabi & Dubai) applying for this position are advised to inform their current line managers upon submission of their application.

Process:

The recruitment process, including security clearance, is expected to take around two to three months. The security clearance process includes checks available in country and with UK, dependant on the security level required for the role and the candidate”s profile and UK footprint. You may experience some delay in the progress of this recruitment campaign, and we are working hard to minimise any disruption.

Due to the large number of applications, we receive, only those shortlisted for the next step of the recruitment process will be contacted.

The start date mentioned in the job advert is tentative and the successful candidate will be required to undergo security vetting procedures before employment can begin. Any offer of employment will be subject to the candidate achieving suitable clearances.

Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

The FCDO operates an agile approach to delivery. To facilitate an agile workforce, you may be required to undertake other duties from time to time as we may reasonably require. The British Embassy Dubai is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements