Tender/Procurement
UNDP-SWZ - SWAZILAND
Posted 1 month ago

UNDP-SWZ - SWAZILAND

Procurement Process

RFP – Request for proposal

Office

UNDP-SWZ – SWAZILAND

Deadline

12-Aug-25 @ 09:51 AM (New York time)

Published on

25-Jul-25 @ 12:00 AM (New York time)

Reference Number

UNDP-SWZ-00184

Contact

Procurement Unit – <a href="https://procurement-notices.UNDP.org/mailto:procurement.sz@UNDP.org”>procurement.sz@UNDP.org

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Introduction

[SCOPE OF TENDER]

The firm will be expected to lead a comprehensive set of interrelated activities organized into six key workstreams:

A. National MSME Sensitization and Outreach Campaign

Design a regionally segmented outreach strategy that targets urban and rural trading nodes, market centers, cooperatives, and business associations.
Map and prioritize MSME concentrations across the country, including underserved and hard-to-reach communities.
Develop a national MSME engagement and communication strategy, tailored to the diversity of MSME contexts (formal/informal, rural/urban, youth/women-led).
Design and implement an outreach plan covering commercial and non-commercial centers, MSME clusters, informal markets, and trading platforms.
Use a multi-channel approach platforms or engagement means to raise awareness.
Actively promote the benefits of MSME profiling and registration, emphasizing trade facilitation, customer acquisition, visibility, among others.

B. Onboarding and Registration Support:

Establish on-site onboarding clinics to assist MSMEs with digital registration, especially in remote and underserved areas.
Deploy trained field agents and facilitators with mobile devices to offer real-time support for registration and troubleshooting to MSMEs.
Curate ‘featured business’ content for social media and the Registry home page to create aspirational visibility and peer motivation
Develop step-by-step user manuals, video tutorials, and quick-start guides to encourage self-registration and peer-to-peer learning.
Implement onboarding performance tracking tools to measure uptake by geography, sector, and demographic profile.

C. Building Trust, Confidence, and Value Proposition

Generate mini-documentaries and testimonial videos of early adopters showcasing the Registry’s practical benefits (e.g., new customers, business leads, increased trust).
Integrate messages that highlight data protection, business legitimacy, and customer reach.
Facilitate dialogues with business associations, chambers, and cooperatives to endorse and promote the Registry as a trade facilitation tool.
Provide actionable insights and recommendations to refine the Registry UX/UI and future outreach strategies.

D. Capacity Strengthening of Government Partners

Train MSME Unit staff and regional commerce officers in:

MSME onboarding techniques
MSME engagement methods
Basic digital literacy facilitation
Platform use analytics and support systems

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[UNDP OFFICE ESWATINI

PROCUREMENT UNIT]

Documents :

<a href="https://UNDP.sharepoint.com/sites/Docs-Public/Procurement/Forms/AllItems.aspx?env=Embedded&isAscending=false&FilterType1=Text&sortField=Modified&FilterField1=NegotiationNumber&FilterValue1=UNDP-SWZ-00184″ target=”_blank”>Negotiation Document(s)
(Before Accessing other negotiations Document(s), please click on <a href="https://UNDP.sharepoint.com/:f:/s/Docs-Public/Ej0xTIhAuoZGr2MQnl3LcVMBYpIajxUk8mAyieFewxB7nQ?e=oK2ob7″ target=”_blank”>this link)

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National Consultancy for MSME Sensitization, Onboarding, and Activation of the E