JOB DESCRIPTION

Job Summary

CRS is implementing the Latter-day Saint Charities (LDSC) funded Holistic Opportunities for Positive Engagement in Maternal and Child Health (HOPE-MCH) Project which puts child wellbeing at the center and seeks to envelop children with the support and care they need from their families, communities, clinics, and health system to survive and thrive. As a Project Assistant, you will provide service in the day-to-day delivery of responsive, effective and efficient project administrative activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of project resources to help ensure operational effectiveness in support of high-quality programming.

Roles and Key Responsibilities

• Facilitate communication with all members of the project team, relevant staff in other departments/teams and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents.
• Provide specialized project administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).
• Prepare transactional documents in support of project operations processes and support and facilitate coordination of transaction processing (e.g. payment requests, travel authorizations, travel advances, visas, etc.).
• Compile data, perform data entry and data verification in relation to project administration processes (e.g. various contact lists, employee leave balances, staff attendance reports, Vehicle Log Sheets review, visitors” welcome packages, etc.).
• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.
• Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc.

Basic Qualifications

• BSc in business management or other related degree
• Minimum 3 years of relevant work experience in an office environment in a clerical or administrative role.
• Excellent written and verbal communication skills
• Willingness to travel domestically to support project events
• Experience monitoring projects and collecting relevant data (preferred)

Preferred Qualifications

• Professional Diploma/Certificate or courses in Administration a plus.
• Experience with a local or international NGO a plus.

Knowledge, Skills and Abilities

• Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.
• Good time management skills with ability to work on multiple tasks
• Strong customer service orientation with good communication and interpersonal skills
• Proactive, resourceful, solutions oriented and results-oriented

Required Languages: Fluency in English required. Ability to speak local languages such as Dagbani, Mampruli, Likpakpa, Moar, Gonja, Twi, Hausa, Waali, Dagaare etc. would be a plus

Travel: Must be willing and able to travel up to 30 %.

Supervisory Responsibilities: None

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity

• Continuous Improvement & Innovation

• Builds Relationships

• Develops Talent

• Strategic Mindset

• Accountability & Stewardship

Note: List of responsibilities, professional and personal skills are considered indicative and not exhaustive; actual duties may differ or change depending on office and agency priorities at the time.

CRS is an equal opportunity employer. Female candidates and persons with disability meeting position requirements are strongly encouraged to apply.