UNHCR - United Nations High Commissioner for Refugees
JOB DESCRIPTION
KEY AREAS OF ACCOUNTABILITY :
Undertake and meet all case management responsibilities in relation to individual children, including drafting of case plans within two weeks of identification, as directed by the line manager.
• Managing child protection cases considering all case management principles and requirements, the best interests of the child and the Do No Harm principle.
• Establish a good working relation with authorities in communities and maintain regular, effective and meaningful contact with children and families,
• Facilitating case management process/referrals ensuring confidentiality and obtaining informed consent/assent forms.
• Safe storage of all case management forms, ensuring confidentiality and sharing information with approved individuals on a need to know basis.
• In coordination with children, families, teachers and community-based child protection groups, facilitate regular case planning and review of case plans for all cases.
• Facilitate awareness raising for communities on relevant child protection concerns, case management reporting mechanisms, service mapping and referrals.
• Continually update case notes to keep track of the case details and support assessments and revisions of case plans as client needs change.
• Providing support, guidance and counselling to families and individuals in need, including facilitation of group PSS sessions.
• Mapping and regular update of the existing services and awareness raising on existing services among targeted communities.
• Ensure that case plans are regularly reviewed and facilitate the attendance of all key stakeholders at relevant meetings including case conferences and reviews.
• Regular visit and monitoring of activities in CFSs, provision of technical support to CFS facilitators on how to facilitate and conduction of recreational activities.
• Capacity building of local child protection structures for safe identification and referrals of child protection cases.
• Providing capacity building sessions for communities on Positive Discipline in Everyday Parenting, CPiE and (NEVA) Neglect, Exploitation, Violence and Abuse,
• Support access to legal supports and services for cases and their families as need and where possible.
• Report any child safeguarding concerns related to Save the Children Child Safeguarding focal point considering the SCI – Child Safeguarding Policy
• Attend relevant inter-agency coordination meetings, workshops and conferences as required and assigned by Line Manager.
• To develop short-term implementation plans (weekly and monthly) and long-term plan according to annual project work plan.
• Maintain and effective filing system for storing project documentation in accordance with standard procedures.
• Conduction of ongoing assessment to address child protection cases
• To assist the CP Officer, referring to other services in case of specific needs
• Any other tasks directed by supervisor.
• To collect valid activity data of the project on weekly and monthly basis to prepare monthly and quarterly reports.
• Attend relevant inter-agency coordination meetings, workshops and conferences as required
• Any other tasks relate to child protection programs given by line manager
BEHAVIOURS (Values in Practice)
Accountability:
• holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• widely shares their personal vision for Save the Children, engages and motivates others
• future orientated, thinks strategically and on a global scale.
Collaboration:
• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• approachable, good listener, easy to talk to.
Creativity:
• develops and encourages new and innovative solutions
• willing to take disciplined risks.
Integrity:
• honest, encourages openness and transparency; demonstrates highest levels of integrity
QUALIFICATIONS
• Bachelor Degree from LLB, Education, Social Sciences or any other relevant field, for female 14th Grade education in any field.
EXPERIENCE AND SKILLS
Essential
• At least 3 Years of work experience as CP Social Worker, Case Worker, Case Worker Supervisor, Case Mgt officer, Case Mgt supervisor with National or International NGOs only.
• Knowledge of the dominant language in the province…
• Ability to work in multi-cultural environment
• Good communication skill especially with the communities and children
• Ability to travel within project coverage districts & other provinces as needed
Desireable
• English and computer skills
Additional job responsibilities
The duties and responsibilities set out above are not exhaustive and the post holder may be required to carry out additional duties from time to time which are reasonable in relation to their level of skills and experience.
In the event of a significant humanitarian emergency, the post-holder will be expected to work outside their normal job description; vary their working hours; and occasionally work from a different location should the need arise.
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