Organization Mission

WHO in the Western Pacific

Together with 37 Member States and areas, we fight infectious diseases like dengue and malaria, and noncommunicable diseases like diabetes and heart disease. Through immunization campaigns and initiatives such as First Embrace, we help mothers and children survive and thrive. We ensure the safety of our environment, our air, our water and our food – all of which impact our health every day. We prepare for and rapidly respond to disasters and emergencies, never losing sight of the fact that we are dealing with issues of life and death. With the stakes so high, we strive for excellence in working to bring better health and well-being to the nearly 1.9 billion people of the Western Pacific Region.

Context

The World Health Organization (WHO) has taken active steps to combat misinformation, especially during global health crises like the COVID-19 pandemic. It is important that the public receives accurate and timely health information and improve health literacy. The products developed through this assignment will contribute to detecting misinformation.

Key Responsibilities

Support to detecting and addressing spread of misinformation during emergencies in the Western Pacific Region

We are looking for one Online Volunteer who under the guidance of Technical Officer, Risk Communication and in close collaboration with the communications team support us by contributing to the social listening system to detect and respond to misinformation the Western Pacific.

In particular, the Online Volunteer will be asked to:
– Report on findings on key priority diseases/hazards from Google Trends on a weekly basis;
– Produce one monthly Social Listening Report, consolidating daily and weekly reports provided.
– Develop and submit an updated infodemic analysis database using the existing template. Input and categorise six months of social media and other online data based on the established framework, covering misinformation patterns, engagement trends, and source credibility. The database should enable efficient data retrieval and analysis for strategic decision-making.
– Conduct research and develop a 15-page information ecosystem source mapping report to identify and document key data sources on social media engagement, connectivity, press freedom, civil society, digital literacy, and cybersecurity.

Required Skills and Experience

Candidates should have strong understanding of digital media landscapes and the dynamics of information spread during public health emergencies. Have analytical thinking with the ability to identify patterns in data and provide actionable insights.
– Excellent written and verbal communication skills, with the ability to convey complex information clearly and persuasively, is desirable.
– Proficiency in the use of social media monitoring tools and data analysis software, is desirable
– A degree in communication or related field is considered an asset.