JOB DESCRIPTION

Description

World Food Programme is hiring a Business Support Assistant – Operational Support Assistant Tec & Admin to

DEADLINE FOR APPLICATIONS

26 June 2025-23:59-GMT-04:00 Atlantic Standard Time (Santo Domingo)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:https://www.wfp.organd follow us on social media to keep up with our latest news:YouTube,LinkedIn,Instagram,Facebook,Twitter,Tiktok.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.

WFP offers a highly inclusive, diverse, and multicultural working environment.

WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

We offer an attractive compensation package (please refer to theTerms and Conditionssection of this vacancy announcement).

Purpose of the position: Provide standard support services in the field of equipment and computer programs to contribute to the effective provision of information technology (IT) services related to: comprehensive support of IT and administrative activities, systems and asset management, technical support, IT resource organization and support in the documentation of Basic Procedures of IT and Administration.

Job Title: SSA-4 Information Technology Operations Assistant
TYPE OF CONTRACT: SSA
UNIT/DIVISION: TEC
DUTY STATION (City, Country): Quito, Ecuador
DURATION: 3 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The United Nations World Food Program (WFP) is the humanitarian organization that saves lives and changes lives, providing emergency food assistance and working with communities to improve nutrition and create resilience.For his efforts to fight hunger, his contribution to improve peace conditions in the areas affected by conflicts and act as an engine of efforts to prevent the use of hunger as a weapon of war and conflict, the WFP was awarded the Nobel Peace Prize in 2020.
The WFP is present in Ecuador since 1964, as an innovative partner who supports government policies in order to promote food and nutritional security, gender equality and food sovereignty;directing their actions in support of the most vulnerable populations.
PMA Ecuador seeks to hire an assistant of information technology operations SSA-4.
Purpose of the position: Provide standard support services in the field of equipment and computer programs to contribute to the effective provision of information technology (IT) services related to: comprehensive support of IT and administrative activities, systems and asset management, technical support, IT resource organization and support in the documentation of Basic Procedures of IT and Administration.

ACCOUNTABILITIES/RESPONSIBILITIES:
1. Provide support to personnel solving technical hardware/software problems and in the same way solve administrative tasks to ensure fluid office operations.
2. Provide support in office asset management while maintaining precise records and inventories.
3. Provide technical support for office relocation in all aspects related to you, including equipment transfer, infrastructure configuration and ensure a technological transition without interruptions to new facilities.
4. Support in the organization and maintenance of order in IT spaces, such as server racks, equipment and work stations.
5. Provide support in the Basic Procedures documentation, including the creation and updating of simple internal documentation on frequently used IT procedures.
6. Support in the management of administrative tasks of the office.

DELIVERABLES AT THE END OF THE CONTRACT:

Incident registration and solutions: a list of solved IT problems and completed administrative tasks.
Updated IT asset inventory: a verified record of the equipment and a confirmation of the organization of IT spaces.
Contribution to the documentation: the basic guidelines or procedures of IT that have been created or updated.
A report of the activities carried out during the move of the Quito office

QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: Engineering in systems or related.
Experience: 4 years
Knowledge & Skills:
The ideal professional must have basic technical knowledge (Windows operating systems, hardware, office software, fundamental networks) and, crucially, solid soft skills: service orientation, clear communication, problem solving capacity, organization, adaptability and a strong initiative to learn.
Languages: Spanish and English English

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:[email protected]

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

Once your profile is completed, please apply, and submit your application.

Please make sure you upload your professional CV in the English language

Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

Please contact us [email protected] case you face any challenges with submitting your application

Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements