Exceeding expectations: When have you gone above and beyond? This might include consistently receiving positive feedback from customers. Ideally, have statistics from your customer satisfaction (CSAT) scores so you can quantify how often you exceed expectations. Problem-solving: Excellent customer service involves solving complex problems and challenges. To measure this, your resume might cover how your solutions saved X amount of time or resulted in a decrease in customer complaints.  Number of customers served: Speed and […]

Publié le 11 March 2024 Par unjobvacanicies Stand out to hiring managers in today’s job market by knowing the best methods for incorporating new tech skills in your cover letter. Technology reigns supreme in today’s job market. If you’re hunting for new work or aiming to land your dream job, you must find a way to stand out. You can increase your chances of getting hired by

Publié le 6 March 2024 Par Matt Dodge Help improve the overall well-being of your colleagues by understanding how gamification in the workplace can help alleviate remote worker burnout. In just the last five years, the workplace has seen big changes to the way it operates. Hybrid working is the new norm, with 80 million people across the United States alone engaging in some form of flexible

Publié le 5 March 2024 Par unjobvacanicies Impressing hiring managers and recruiters and find new career opportunities by knowing how to write an administrative assistant resume. An Administrative Assistant plays a pivotal role in the day-to-day operation of workplaces and businesses across multiple industries. Also known as Administrative Support Staff, Secretaries and Office Administrator, being an Administrative Assistant requires a unique combination of organization, communication and interpersonal

Publié le 4 March 2024 Par Ian David Take your job search to the next level by mastering the art of resume writing with the dos and don’ts for 2024. Professional resumes are a standard requirement for many job applications, so learning how to write a strong resume is extremely valuable for leveling up in your career. In this article, we’ll discuss everything you need to know

Publié le 1 March 2024 Par Norma Spencer Keeping data and information secure is just one of the important employee expectations in the cybersecurity awareness era. In an age where digital transformation accelerates at an unprecedented pace, cybersecurity has emerged as a cornerstone of organizational resilience.  Photo by Pixabay: https://www.pexels.com/photo/security-logo-60504/ As we navigate through 2024, the landscape of employee expectations in relation to cybersecurity has evolved, as

Publié le 29 February 2024 Par Canva Boost attention and convey information effectively by knowing 5 ways visual aids improve any meeting. If the abundance of “this could’ve been an email” memes on the internet is anything to go by, most people aren’t too fond of meetings.  A study by the Harvard Business Review found that the average employee spends around 31 hours a month in unproductive