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High workloads –  Constantly handling high volumes of calls, emails, or chats, especially during peak times. This can quickly overwhelm customer service teams who feel pressured to meet certain performance metrics. Lack of training – It can be stressful working in a call center without sufficient training. Companies should look into online course platforms to help train staff in the onboarding process.  Emotional labor – Dealing with difficult or frustrated customers on a daily basis

Publié le 21 October 2024 Par Samantha Clark Impressing hiring managers and boost your chances of getting hired by mastering the art of remote job interviews.  The job market and the approach companies take toward screening potential candidates have undergone drastic changes in recent years. Employment-oriented strategies are rapidly evolving because an increasing number of organizations are embracing work-from-home policies; therefore, job prospects should also be ready

Publié le 18 October 2024 Par Matt Dodge Hiring managers and job seekers need to understand how digital PR is shaping recruitment with these key stats.  In the fast-moving digital space, public relations today are not just about managing organizational reputation but have emerged as a strong tool in recruiting and talent acquisition. While firms compete in securing the best talent, digital PR has become a necessary

Scheduled one-on-one meetings On-the-spot feedback during projects Video review sessions  Daily Loom exchanges with questions  Pilot projects where the intern can learn in a pressure-less environment Likewise, you should also think about the mentor. Primarily, pairing the intern with a mentor or experienced employee can accelerate their learning and help them navigate challenges more effectively. But at the same time, this mentor-mentee relationship can reinvigorate the person mentoring the internet. Through teaching, they’ll reinforce their

Publié le 15 October 2024 Par Matt Dodge Balancing work and school can be a challenge, but there are a few ways that students can continue their education while also entering the workforce.  Balancing work and school is a challenge faced by many students today. With the increasing demands of academic and professional life, finding the right balance can seem daunting. However, with effective strategies and insights,

Work days that feel extremely long Feeling extremely distracted A lack of fulfillment from accomplishments Physical, emotional and mental exhaustion How Can Employers Improve Mental Well-Being At Work? For employers, company leaders and managers who are asking themselves how to improve mental well-being at work, there are several possible methods. These include: Loss of fulfillment Physical and emotional exhaustion Mental fatigue Feelings of isolation Physical side effects Boredom Boredom may not sound as serious as

Automation and robotics: You can use programmable logic controllers (PLCs) and robotic systems to automate repetitive tasks on the production line. This leads to more advanced roles in automation and robotics engineering.  Supply chain management: Efficient supply chain management is crucial for seamless manufacturing. This opens up career paths in supply chain optimization and logistics technology management.  Product development and innovation: Proficiency in software tools will be useful in designing, simulating, and testing new products.